The Best of CMSWire.com
10 most popular CMSWire.com articles, as voted by our community.
The leading community of customer experience practitioners. Sister to @GetReworked. Join us live at CMSWire CONNECT | May 29-31, 2024 in Austin, TX #cwconnect
CMSWire.com on Content Marketing
How to Use Content Marketing to Your Advantage
Content marketing is a must for brands that want to create awareness and attract new customers. But what does it take to create a successful content strategy?
CMSWire.com on Customer Journey
Why Better Customer Journey Maps Will Improve Your Customer Experience
CX has become a top priority, as companies work to meet shifting customer needs and customer journey maps are a critical part of delivering on those demands.
CMSWire.com on Email Marketing
What Should You Do With Your Inactive Email Subscribers?
Should you email inactive subscribers who haven’t opened or clicked any of your promotional emails in a long time? That is the question.
CMSWire.com on Marketing
Signed up for 100 Marketing Emails. Here's What I Learned
From confusing signup forms to dead-end confirmation pages, learn what to avoid to maximize every signup interaction.
CMSWire.com on NLP
Intelligent, Cognitive, AI-Based Search: Separating Hype From Reality
(First article in a two-part series.) We live in exciting times. A new wave of systems is emerging that apply machine learning, AI, Natural Language Processing (NLP) and more to provide more effective
Popular
These are some all-time favorites with Refind users.
11 Things You Can Do to Ensure Your Journey Maps Are Actionable
Are you getting the most out of your journey maps? With this 11-step process, you can ensure your efforts don’t go to waste.
Is It Time to Combine Customer Experience and Employee Experience Programs?
Given the strong link between employees and customers, should customer experience (CX) and employee experience (EX) programs be managed together?
How to Develop a Content Creation Strategy
Content can have a big impact on your business’s performance. Learn how to create a content strategy that will speak to your audience.
How Customer Personas Fuel Good Content
Customer personas informed by accurate data allow companies to craft better content and spend marketing dollars more effectively.
CX vs. UX: What’s the Difference, and Why Does It Matter?
Is there a difference between CX and UX? Very much so, and understanding will only help improve the customer journey.
What is Refind?
Every day Refind picks the most relevant links from around the web for you. is one of more than 10k sources we monitor.
How does Refind curate?
It’s a mix of human and algorithmic curation, following a number of steps:
- We monitor 10k+ sources and 1k+ thought leaders on hundreds of topics—publications, blogs, news sites, newsletters, Substack, Medium, Twitter, etc.
- In addition, our users save links from around the web using our Save buttons and our extensions.
- Our algorithm processes 100k+ new links every day and uses external signals to find the most relevant ones, focusing on timeless pieces.
- Our community of active users gets the most relevant links every day, tailored to their interests. They provide feedback via implicit and explicit signals: open, read, listen, share, mark as read, read later, «More/less like this», etc.
- Our algorithm uses these internal signals to refine the selection.
- In addition, we have expert curators who manually curate niche topics.
The result: lists of the best and most useful articles on hundreds of topics.
How does Refind detect «timeless» pieces?
We focus on pieces with long shelf-lives—not news. We determine «timelessness» via a number of metrics, for example, the consumption pattern of links over time.
How many sources does Refind monitor?
We monitor 10k+ content sources on hundreds of topics—publications, blogs, news sites, newsletters, Substack, Medium, Twitter, etc.
Can I submit a link?
Indirectly, by using Refind and saving links from outside (e.g., via our extensions).
How can I report a problem?
When you’re logged-in, you can flag any link via the «More» (...) menu. You can also report problems via email to hello@refind.com
Who uses Refind?
250k+ smart people start their day with Refind. To learn something new. To get inspired. To move forward. Our apps have a 4.9/5 rating.
Is Refind free?
Yes, it’s free!
How can I sign up?
Head over to our homepage and sign up by email or with your Twitter or Google account.