User-Centered Product Development

Konrad Weber
Konrad Weber
Strategie • Beratung • Coaching

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User-Centered Product Development
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The best products are developed with their users in mind, at every stage of the process, from discovery to design to implementation and testing. What sounds like an obvious approach, has only recently become the standard in a lot of organizations.


Konrad Weber is a strategy consultant supporting individuals, teams and organisations in their growth. To enable them to perceive change positively and to keep their curiosity.


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  • Know Your Customers’ “Jobs to Be Done” and 10 other articles
  • Average reading time: 10 minutes
  • Topics covered: design thinking, design, jtbd, startups, customer experience
  • Read or listen to articles
  • From sites like Harvard Business Review, UX Collective, Toptal, and more
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Deep Dives are carefully hand-curated series of time-tested articles and videos from around the web.

We’ll guide you through, one link per day, every morning in your inbox.

Deep Dives come in bites that are short enough to fit in your day...

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Whoever talks about product development and Design Thinking cannot get past Tim Brown. In this article, the CEO of IDEO describes the deeper potential behind the Design Thinking principles.

Konrad Weber

Friends call him lovingly Double Diamond Dan: no one else understands how to describe the Design Thinking process as clearly and concisely as Swiss designer Dan Nessler. And I promise: after reading this article, you won't forget the Double Diamond.

Konrad Weber

Clayton M. Christensen is said to have influenced Steve Jobs and Jeff Bezos, among others, with his ideas. In this article based on his book "The Innovator's Dilemma" he explains which dimensions should be considered when developing innovations.

Konrad Weber

An organisational focus on design offers unique opportunities to humanise technology and develop emotionally appealing products and services. Strategy consultant Jon Kolko explains what it takes to adopt this perspective in large companies.

Konrad Weber

Anyone who wants to apply Design Thinking in large companies inevitably encounters various hurdles. This is quite normal and should not be a deterrent. In this article, I have collected some thoughts and assistance on how the implementation of iterative methods can still succeed. 

Konrad Weber

Let's be honest: large banking institutions and start-ups are not the same. Nevertheless, more and more banks are trying to embrace a start-up mentality. Here some concrete examples from the financial industry are presented.

Konrad Weber

Okay, let's admit: far too often Design Thinking is simply sold as hot innovation crap. But in most cases, not much happens after a first workshop. Misha Kaur explains how the gap between innovation and implementation can still be closed.

Konrad Weber

The biggest mistake teams can make is to approach Design Thinking as a step-by-step process. This often leads to frustrated users condemning the methodology to failure. However, as routine shows, it is often due to the wrong application rather than the methodology.

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And in the end it is always about leadership: If you want to bring Design Thinking and Product Thinking to life in an organisation, there is no way around challenging your own leadership qualities. 

Konrad Weber

Definitely, those are difficult months that lie behind us. But in such chaotic times, thanks to Design Thinking, some challenges could be tackled all the more purposefully, as this collection of examples shows.

Konrad Weber