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Key takeaways from A Product Design Process for the Real World

May 8, 2022At the start of 2021, Dialpad’s core product was a business phone platform. We supported several use cases, but making and receiving phone calls over the internet was our bread and butter.…

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The goal of this phase is to help identify a problem statement, frame the problem, and gather enough evidence so we can confidently move forward into the ideation phase.
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