UX, CX and all the rest
My Collection of useful links für creating good experiences. For user-, customer-, emploee- or any other experience
Collection by Arno Karrasch
thehipperelement.com
UX Crash Course: User Psychology
3 min · · My mission for 2014 was to get more people started in User Experience (UX) Design. In January, hundreds of thousands of people did the original UX Crash Course and it was translated into Spanish,... · Shared by 286, including Tibor Martini 🇺🇦 @tibor@mastodon.social, Vincenzo Tremonte, Adrian🇨🇭, Stuart Chalmers, Casey Smith, Jonathan Kogan, Jonas Kamber, Jacob Jarnvall, almagentia369, Patrik Breitenmoser 🏌️♀️, Courtney Bolton ★, Lailo, Roberto Grossi, Matthias Lampe, Florian Hanke 🍎, ross, Dominik Grolimund, Shinmen Musashi, Sérgio Vieira, Dan Ariely
checklist.design
Checklist Design - best UI elements for the best UX practice
· Checklist Design is a collection of best UI and UX you need to provide a complete, honest and rewarding experience for your users. · Shared by 287, including Linus Basig, Mike Davidson, Francesco Forconi, Jessel Sookha, Jesús Torres 👩💻, Rodrigo Noales, Kim Lawless, Simon07, Victor Lee, UX Design Weekly, Fawzi A. Baba-Ali, Vincenzo Tremonte, edi.fortini, Mohamed Azazy, David Teodorescu, Katja Evertz, Esther Schindler, Massimiliano Aroffo, Daniel Bentes, Hannah Milan
Chatbots Magazine
Design Framework for Chatbots
6 min · · When I started designing chatbots for BEEVA almost a year ago, I applied some of my UX knowledge and did some unsuccessful research looking… · Shared by 4318, including Jose Luis Calvo, David Butler, Elia Palme, Rodrigo Prior, Leonard Enoch, Chris Messina, Yann “不停” Heurtaux ⏚ @shalf@mastodon.social, Grégoire Japiot 🌻, Mark Kaigwa, Lluís Codina, designshard, Robin Krieglstein, Dez S. Papp, Jesús Torres 👩💻, Niklaus Gerber, Chris Agro | Agrotising, ja hallo met kasper, #bottish, David Luescher, Vincenzo Tremonte
medium.com
7 Practical Tips for Cheating at Design
7 min · · Improving your designs with tactics instead of talent. · Shared by 935, including Mark Kaigwa, Inkbot Design, Lluís Codina, Prof. Arun Kumar वाघचौरे, Nando 💪🇦🇺🇦🇷, Ha Duong, Greg Meyer, Nick Floro, tjalve, Rodrigo Prior, Aleksandra Wisniewska, Gabriele, HeyDesigner, Shane_potter, Herbert Bay, Dominik Grolimund, Mike Taylor, Steve Schoger, Bas Grasmayer, Josep M. Ganyet
Prototypr 👁️✨
The Most Important Rule in UX Design that Everyone Breaks
9 min · · In Product Design, and Possibly Life Management · Shared by 953, including Fabrice Liut 🍌🥑😌, Matthias Lampe, David Hellmann, Nick Floro, ThomNagy, designshard, Adrian Zumbrunnen, Dominik Grolimund, Josep M. Ganyet, Gabriele, Chris Love - PWAs 📳📱& SEO 🔎, tjalve, Zain Fathoni, Joe Germuska, Tim Herbig, Thomas Pleil, Erick Mazer Yamashita, Dez S. Papp, Amel Mehenaoui, Lluís Codina
GV
The Design Sprint — Google Ventures
5 min · · The sprint is a five-day process for answering critical business questions through design, prototyping, and testing ideas with customers. · Shared by 1241, including Mark Kaigwa, Tibor Martini 🇺🇦 @tibor@mastodon.social, Moritz Meenen, Thomas Power, Courtney Bolton ★, Kunal Bhatia, Tom Bruehwiler, David Luescher, Chris Messina, Grégoire Japiot 🌻, Zain Fathoni, Damian Madray, Aleyda Solis 🇺🇦, ThomNagy, Greg Meyer, Alex Barrera, Dominik Grolimund, Katja Evertz, John Zeratsky, Marko Saric
Nielsen Norman Group
UX Mapping Methods Compared: A Cheat Sheet
8 min · · Understand similarities and differences among empathy maps, customer journey maps, experience maps, and service blueprints. · Shared by 1364, including Gabriele, Thomas Power, Stephanie A Kowalski, James Young, Mark Kaigwa, Fabrice Liut 🍌🥑😌, Bjoern Negelmann, Tillmann Allmer, Jonathan Kogan, Fabricio Teixeira, designshard, Greg Meyer, Grégoire Japiot 🌻, Nicolas Berg, AJ Ghergich, Klaus Eck, Nando 💪🇦🇺🇦🇷, von Moerenburgh, Katja Evertz, Mara Averick
UX Collective
Design Better Forms
5 min · · Common mistakes designers make and how to fix them · Shared by 1127, including Christoph Janz 🇺🇦🎗🕊, Tibor Martini 🇺🇦 @tibor@mastodon.social, Chris Messina, Fabricio Teixeira, Dominik Grolimund, Mark Kaigwa, Courtney Bolton ★, Brent Summers, Matthias Sala, Greg Meyer, Luca Hammer, Casey Smith, Dennis Lembrée, Aleyda Solis 🇺🇦, Susan Weinschenk PhD, Alligator.io 🐊, Web Axe, Zain Fathoni, Parin Vachhani, Easy Chirp
medium.com
Why Product Thinking is the next big thing in UX Design
7 min · · Life’s too short to build something nobody wants… · Shared by 1489, including Chris Messina, Tibor Martini 🇺🇦 @tibor@mastodon.social, Nando 💪🇦🇺🇦🇷, Oliver Pitsch, ThomNagy, Klaus Eck, Martin Recke, designshard, Moritz Meenen, Dominik Grolimund, Herbert Bay, Aleyda Solis 🇺🇦, Greg Meyer, Christoph Magnussen, Lailo, Thomas Power, Casey Smith, Marc Steffen, Scott Williams, Tris Hussey
medium.com
A Fundamental Mind Shift For Usability Testing
7 min · · This article was originally published in our new UX Strategy with Jared Spool newsletter. If you’re passionate about driving your… · Shared by 12, including Neil Lee, Center Centre – UIE
WIRED
Remember The Dress? Here’s Why We All See Colors Differently
1 min · · Watch neuroscientist David Eagleman explain how that internet-shattering visual illusion—and others like it—mess with our perception of color. · Shared by 116, including Matthias Lampe, Josep M. Ganyet, Merkstatt@troet.cafe 📯, Martina Grolimund
Strategyzer
How Customers Adopt Products
3 min · · This is a tool called the Forces Diagram that helps you understand why customers may switch or may not switch to a new value proposition or solution. We found the concept and tool to be very valuable as it goes well with our Strategyzer toolset. It really helps understand the adoption or potential a · Shared by 23, including Tim Herbig, Oleg Baskov
learnsquared.com
Motion Design | Learn Squared
6 min · · Follow along as motion designer and director Jorge R.
Interaction Design Foundation (IxDF)
UX Design Articles and Books
10 min · · Free textbooks written by 100+ leading designers, bestselling authors, and Ivy League professors. UX articles and topic overviews, all online and free-to-access. · Shared by 20, including Tom Connor
Interaction Design Foundation (IxDF)
Interaction Design Foundation
4 min · · Learn User Experience (UX) and Design from experts. Forbes Magazine: "Ivy League level education in UX, Product Design or Human-Computer Interaction." Don Norman: "A goldmine of information on interaction design." · Shared by 69, including Jesús Torres 👩💻, Dawn Anderson, Daniel Boos, Dayyan Smith, David Garner, @benp sur mastodon.social, Henning von Vogelsang, Cam
UX Planet
Empathy and the Design Process
3 min · · The topic of empathy has been circling around for quite some time, particularly since it’s one of the pillars of the Design Thinking… · Shared by 9, including Nick Floro