Happy Team at Insync
Online resources I collected during my 4-year stay at Insync.
Collection by Gio Tiongson
Ink & Switch
Local-first software: You own your data, in spite of the cloud
· A new generation of collaborative software that allows users to retain ownership of their data. · Shared by 91, including Alberto, bouiboui, Muhammad Althaf, Marcin Ignac, Gio Tiongson, Chris {he, they} , André Staltz, Cameron Yick ~ @hydrosquall@vis.social on mastodon, Axel Rauschmayer (INACTIVE), Andy Matuschak
Intercom
Want your support team to drive revenue? Go real-time
6 min · · Real-time customer support can drive revenue and customer satisfaction, but it's not without its operational challenges. Here's how smart scheduling, tools, workflows and communication can jumpstart the process of bringing real-time customer support to our team. · Shared by 8, including Gio Tiongson
Moz
On-Page SEO for 2019
20+ min · · In this expert checklist, Britney Muller shares her best tips for doing effective on-page SEO in 2019. · Shared by 56, including Chris Agro | Agrotising, Roland Bachmann, Gio Tiongson, Britney Muller 🇺🇦, Pulkit Gera, Distilled, Daniel Schwarz
First Round
The Best PR Advice You’ve Never Heard - from Facebook’s Head of Tech Communications
10 min · · Caryn Marooney, Head of Technology Communications for Facebook, shares the PR secrets that help companies get great press. · Shared by 8, including Gio Tiongson, Hailley Griffis
adamfard.com
User research methods: how to choose the right one?
8 min · · There are many different user research methods that can help you learn more about your users’ behavior. However, unless you’re running on… · Shared by 54, including Gio Tiongson, Liliane Ferrari ™, Niklaus Gerber, Matt
Moz
The One-Hour Guide to SEO: Keyword Targeting & On-Page Optimization
7 min · · In the fourth part of the One-Hour Guide to SEO, Rand offers up an on-page SEO checklist to start you off on your way towards perfectly optimized and keyword-targeted pages. · Shared by 60, including Gio Tiongson, Cyrus, Jeff Bullas, Daniel Schwarz, Roland Bachmann, Connecticut SEO
Intercom
Understanding your "aha" moments and putting them to work
5 min · · We talk a lot about "aha" moments in products, that feeling of delight when you discover the value in a new app or service. But how you can you measure them? · Shared by 280, including Gio Tiongson, Michelle Boisson, Chris Schultz✌️ & ❤️
Alan Klement
LinkedIn Gets Jobs to be Done
2 min · · How Linkedin Uses Progress to Segment Markets and Product Design · Shared by 13, including Gio Tiongson
youtube.com
Content Promotion in 2019
· I’ve been saying it for years, and it’s just as true today as it was when I started; content promotion is the most important element of content marketing. In... · Shared by 5, including Gio Tiongson
Intercom
How to retain more users with value-based onboarding
4 min · · Brand new users aren’t committed to your product when they first sign up. They’re just trying it out. A great... · Shared by 22, including Kim Lawless, Gio Tiongson
conversionxl.com
The Science of Increasing Customer Loyalty
18+ min · · A common misconception about conversion optimization is that your work ends when the user converts. This is a limited way of viewing things, however, and · Shared by 24, including Gio Tiongson, MrChad 🔮, Nir Eyal
Backlinko
25 AWESOME Content Marketing Tools [2019 Reviews]
16+ min · · A list of the best free and paid content marketing tools for 2019. · Shared by 54, including Klaus Eck, Gio Tiongson, Davy De Pauw, Jo Gifford 🙋🏻♀️😄, Marko Saric, CoSchedule
Neil Patel
17 Charts That Show Where Content Marketing is Heading
7 min · · I started content marketing in the early days. So early that when I first met the WordPress founder, he had just raised $1.1 million for WordPress. Fast forward to today and WordPress is worth over a… · Shared by 72, including Aldo Gnocchi, Miles Austin, Jonathan Kogan, Gio Tiongson, Dez S. Papp, Julie Ewald
ZDNET
Customer service is poised for an AI revolution
5 min · · AI is viewed by customer service decision makers and agents alike as a boon to the customer and employee experience. AI adoption is nascent, but it's set to soar as more teams turn to chatbots, text,… · Shared by 28, including Vala Afshar, Oliver Ewinger, Sarah-Jayne Gratton, Thomas Power, Gio Tiongson
Buffer
The Art of Copywriting: How to Write Better Captions that Get Engagement
6 min · · Effective copywriting is the ability to tell a compelling story in a way that evokes strong emotions within your audience and readers. · Shared by 128, including Jeff Bullas, Stephanie A Kowalski, Mari Smith, Mark Kaigwa, Herbert Bay, Tom Connor, Davy De Pauw, Martina Bürge, Gabriele, Gio Tiongson
Moz
The One-Hour Guide to SEO, Part 1: SEO Strategy
9 min · · We're kicking off something special: a six-part series of ten-minute-long videos designed to teach SEO fundamentals in an hour. In Part 1, we dive into SEO strategy. · Shared by 78, including Jeff Bullas, Roland Bachmann, Mark Kaigwa, Tom Connor, Gio Tiongson, Ian Lurie 🇺🇦 @ianlurie@mastodon.social, { Monah } 💡, Daniel Schwarz