The New York Times

Key takeaways from What Google Learned From Its Quest to Build the Perfect Team

New research reveals surprising truths about why some work groups thrive and others falter. Open at source

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If a company wants to outstrip its competitors, it needs to influence not only how people work but also how they work together.

The researchers eventually concluded that what distinguished the ‘‘good’’ teams from the dysfunctional groups was how teammates treated one another.

Psychological safety is ‘‘a sense of confidence that the team will not embarrass, reject or punish someone for speaking up,

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