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Casey Winters

Key takeaways from Reducing Product Risk and Removing the MVP Mindset

I originally wrote this piece internally at Eventbrite and thought it might be valuable to folks who do not work at Eventbrite as well. Slightly edited to remove Eventbrite jargon.What is the righ

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Users of products are generally unreliable narrators of their own behaviors and preferences
If we did build what they asked for, they probably wouldn’t end up using it
As Henry Ford allegedly said, “If I’d asked customers what they wanted, they would have said a faster horse.” 
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