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Understanding How Facebook Disappeared from the Internet

Cloudflare
2021-10-04

Today at 1651 UTC, we opened an internal incident entitled "Facebook DNS lookup returning SERVFAIL" because we were worried that something was wrong with our DNS resolver 1.1.1.1. But as we were about to post on our public status page we realized something else more serious was going on.

«So now, because Facebook and their sites are so big, we have DNS resolvers worldwide handling 30x more queries than usual and potentially causing latency and timeout issues to other platforms.»

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