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Facebook Messenger will get desktop apps, co-watching, emoji status
To win chat, Facebook Messenger must be as accessible as SMS, yet more entertaining than Snapchat. Today, Messenger pushes on both fronts with a series of announcements at Facebook’s F8 conference,…
7 of the Best AI Chatbots for 2019
If you’re currently using a standard chatbot, but want to upgrade to an AI-powered one, we’ve put together a list of the best AI chatbots for 2019. Read on to find the right one for you.
Chatbots were the next big thing: what happened?
A great bot can be about as useful as an average app. When it comes to rich, sophisticated, multi-layered apps, there's no competition. Today's most successful bot experiences take a hybrid approach, incorporating chat into a broader strategy that encompasses more traditional elements.
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Johannes LenzLook for example into Customer Service / Customer Support. 80% of questions are frequently asked by people. Least 20% could be answered by real customerSee more service employees. So its the point: chatbots can be very usefull and productive fpr 1st level support.
Leandro ArdissoneI’m working on a company where we mostly do chatbots and many clients uses our platform to setup customer service. We automate the FAQs and knowledge See morebase using AI and then if user can’t resolve his problem we connect with a real person. So yes, that is the best use in our case.
Chatbot lawyer overturns 160,000 parking tickets in London and New York
Free service DoNotPay helps appeal over $4m in parking fines in just 21 months, but is just the tip of the legal AI iceberg for its 19-year-old creator
