Help

Contact us if you can’t find your answer here.

General

Do I need a Twitter account to sign up?

For now, yes. Down the road, we’ll add Facebook and other login options.

How does Refind work?

Take a look at Refind in a nutshell.

Which browsers does it support?

Refind runs on Chrome, Safari, and Firefox. It may run on other browsers but the functionality is limited. For the best experience, we recommend Chrome.

Mobile?

We have apps for iOS and Android. The apps are hybrid (native + web), but we want to go fully native down the road (we’re hiring!).

Ad blocker?

Some ad blockers (e.g., Disconnect on Chrome) block images from Twitter. If you use an ad blocker, please whitelist refind.com in your ad blocker to see images.

Data

Import

Can I import my bookmarks?

Yes, you can import links from your browser, or from services like Delicious, Diigo, or Pinboard. Go to imports

Can I import links I tweet?

Yes, you can connect Twitter to let it continuously import links you Tweet, or links in Tweets you like. Go to imports

Can I import from Pocket?

Yes, you can connect Pocket to let it continuously import links into your private reading list. Learn more

Export

Can I export my links?

Sure, you can download an HTML file with all your links. Go to export

Mobile

iOS

Get the app

Download the iOS app from the App Store. Then enable the Share button to save links from Safari or any app.

Can’t login / app crashes?

Most likely one of your Twitter accounts in your iOS settings is not up-to-date. Please go to iOS Settings > Twitter, tap on all of your Twitter accounts, and check that the names and passwords are correct. If you can’t see an issue, try removing and re-adding your Twitter accounts.

Ios twitter

Android

Get the app

Download the Android app from the App Store. Then save links from your browser or any app by tapping the Share button.

Extensions

Chrome

Get the button

Get our button for Chrome. Then save links from around the web, or add to your private reading list.

Can’t find the button?

You should usually see the button in the top right of Chrome, next to your address bar:

Button chrome

If not, you might see something like this instead:

Button collapsed chrome

If so, you can click on the small arrows » and find it there. You can also resize the toolbar by dragging the address bar to the left. If none of this works, go to chrome://extensions and make sure the button is shown.

Button hidden chrome

If you still can’t find the button, please contact us.

Can’t login?

This is most likely a cookie issue: make sure websites you visit are allowed to set cookies.

Cookies chrome

Chrome New Tab

For Chrome, we have a little extension that shows you your feed every time you open a new tab.

To uninstall the extension, go to chrome://settings in Chrome and remove the extension named Refind New Tab. Why so complicated? Because it cannot be done programmatically.

Safari

Get the button

Get our button for Safari. Then save links from around the web, or add to your private reading list.

Can’t find the button?

You should usually see the button in your toolbar, next to your address bar:

Button safari

If not, go to menu View > Customize Toolbar and drag it in.

Can’t login?

This is most likely a cookie issue: make sure websites you visit are allowed to set cookies (menu Safari > Preferences > Privacy).

Cookies safari

Firefox

Get our button for Firefox. Then save links from around the web, or add to your private reading list. Note: The extension does not run on Firefox 57+ yet.

Save URL

Just type https://refind.com/?url= in front of any URL to add it. You can choose whether you want to save to keep and share (public), or add to your reading list (public). This works on any device, and in any browser without needing any extensions or plugins.

Save url

Contact

Shoot us an email to hello@refind.com or reach out on Twitter @refindcom