Intercom
Introducing Answer Bot: the intelligent bot for better customer support
6 min · · Introducing Answer Bot, · Shared by 13, including Chris Messina, 瑞拿頭
Nielsen Norman Group
Why You Only Need to Test with 5 Users
7 min · · Elaborate usability tests are a waste of resources. The best results come from testing no more than 5 users and running as many small tests as you can afford. · Shared by 159, including laugri, Tom Howard ✈️ 🇺🇸 NYC BOS DC SF CHI FL, Paddy Zab, Stammy, Mark Kaigwa, Nir Eyal, Thomas Power, Tom Connor, Lauren Holliday, Stefan Weber, Vašek, Jacob Jarnvall, Stuart of Vacord, Mattia Fregola 🤔, 瑞拿頭, Mohamed Azazy, Clark Quinn, Kane Mar, { Monah } 💡
motorauthority.com
Why Mazda is purging touchscreens from its vehicles
3 min · · Tablet-like touchscreens have become the ubiquitous interfaces of choice, and they’re seemingly everywhere in daily life, on everything from thermostats to coffee makers and refrigerators. But Mazda… · Shared by 22, including 瑞拿頭
UX Collective
Introducing Mercury OS
20+ min · · A speculative vision of the operating system, driven by humane design principles. · Shared by 324, including Gio Tiongson, Rick Powell, @AlgoCompSynth@ravenation.club by znmeb, Chris Messina, Nico Müller 🇺🇦, KOstas, Niklaus Gerber, Gabriele, Bill Johnston, Marius Bleuer, Herbert Bay, Nando 💪🇦🇺🇦🇷, @benp sur mastodon.social, Sachin Rekhi, Simone Corsi 💻🚀, Hugo Londoño, Philippe Surber, Esther Schindler, Oliver Raduner, Linus Basig