#ConvComm
Everything related to brands, services, companies, and bots entering conversational contexts (voice, messaging, etc). #ConvComm
Collection by Chris Messina
San Francisco Chronicle
He couldn’t get over his fiancee’s death. So he brought her back as an A.I. chatbot
20+ min read · Jul 23rd · The death of the woman he loved was too much to bear. Could a mysterious artificial intelligence website allow him to speak with her once more?
The Economist
Will conversational commerce be the next big thing in online shopping?
3 min read · Jul 10th · More companies are reaching consumers with messaging apps | Business
about.fb.com
Introducing Facebook Shops
3 min read · Jun 22nd · Shops is expanding to WhatsApp and Marketplace Shops ads solutions will help businesses personalize the shopping journey New technologies like Instagram visual search and AR Dynamic Ads will power the…
blog.google
LaMDA: our breakthrough conversation technology
1 min read · May 18th · LaMDA adds pieces to one of the most tantalizing sections of the language puzzle: conversation.
newsroom.spotify.com
Spotify Acquires Locker Room and Announces Plans for a New Live Audio Experience
4 min read · Mar 30th · During Spotify’s first-ever Stream On event last month, we explored the journey of creation, the promise of interactivity, and the investments we’re making to further unlock audio’s potential. Today,…
Bloomberg
Empathetic Robots Are Killing Off the World’s Call-Center Industry
Mar 17th · Bloomberg connects decision makers to a dynamic network of information, people and ideas. Read this story on Bloomberg.
Google AI
Towards a Conversational Agent that Can Chat About…Anything
5 min read · 2020-01-28 · Posted by Daniel Adiwardana, Senior Research Engineer, and Thang Luong, Senior Research Scientist, Google Research, Brain Team Modern co...
events.withgoogle.com
Business Messages Build-an-Agent Contest
2020-12-22 · Starting in November, participate in the first ever Business Messages agent creation competition. The contest will take place in stages. You will first need to express your interest in participating…
Fast Company
Why Amazon radically redesigned the Echo
6 min read · 2020-11-19 · You may be ordering one for Black Friday. But why is it shaped like that?
The Verge
Google Pay’s massive relaunch makes it an all-encompassing money app
10 min read · 2020-11-18 · Google says all of this data won’t be used for ads, but it’s still a lot of data to give to Google.
about.instagram.com
Introducing a New Home Screen for Instagram
1 min read · 2020-11-12 · At Instagram, our focus has always been on young people and creators because they’re trendsetters. Change is happening quickly right now, including how both of these groups use Instagram and engage…
TechCrunch
Facebook adds hosting, shopping features, and pricing tiers to WhatsApp Business
6 min read · 2020-10-22 · Facebook has been making a big play to be a go-to partner for small and medium businesses that use the internet to interface with the wider world, and its messaging platform WhatsApp, with some 50…
blog.whatsapp.com
2 min read · 2020-10-22 · WhatsApp Messenger: More than 2 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is free and offers simple, secure, reliable…
TechCrunch
Instagram rolls out fan badges for live videos, expands IGTV ads test
2 min read · 2020-10-20 · Instagram is today introducing a new way for creators to make money. The company is now rolling out badges in Instagram Live to an initial group of over 50,000 creators, who will be able to offer…
facebook.com
Messenger API to Support Instagram
1 min read · 2020-10-19 · We're announcing updates to the Messenger API to support Instagram messaging, giving businesses new tools to manage their customer communications on Instagram at scale.
messengernews.fb.com
The Future of Messaging is Now
1 min read · 2020-10-13 · Today, Messenger gets a new look to mark our continued evolution from a simple way to message your Facebook friends, to a place to hang out with your favorite people, on your favorite apps and…
