- Creating a Culture of Listening
- On Wielding Influence
- To Build a Top Performing Team, Ask for 85% Effort
- The Importance of Play at Work
- Briefly: The Value of Meetings, and Some Alternatives
Explore what to do— and not to do— in order to deliver an authentic apology and make amends in a variety of situations.--Over the years, people have come up ...
Which do you prefer: Zoom calls or phone calls? + + +Simon is an unshakable optimist. He believes in a bright future and our ability to build it together. De...
Simon is an unshakable optimist. He believes in a bright future and our ability to build it together. Described as “a visionary thinker with a rare intellect...
When we're brave enough to admit we don't understand something, it gives others the courage to speak up, too. + + +Simon is an unshakable optimist. He believ...
Discover what a mentor does, why different types of mentors exist, why mentoring is important, and four ways to be a transformative mentor yourself.
«mentors have three things in common. They motivate, inspire, and support.»
Sharpen these seven skills.
«REPEAT PEOPLE’S LAST FEW WORDS BACK TO THEM. If you remember nothing else, remember this simple practice that does so much. It makes the other person feel listened to, keeps you on track during the conversation, and provides a pause for both of you to gather thoughts or recover from an emotional reaction»
Companies certainly hold lots of meetings. However, having more meetings does not necessarily equal more collaboration and better teamwork. Also, more meetings does not automatically ensure better…
«Finally, most teams at P4Q hold quick daily meetings to see how they are performing against set goals (similar to stand-up meetings in Agile, for example).»
You’re tired, mad, and lonely. So, what can you do about it?
There’s plenty you can learn without ever stepping foot in an office.
What are the major management behaviors that can help build trust? Management books often cover the importance of trust, but abstractly. There’s precious little writing about the nuts and bolts, the…
Oct 17, 2023 SHARE ↓ Winning is done by teams and I’m quite excited by the team at Collaborative Fund right now. We got together in New York two weeks back. It was a jam. We welcomed several new hires…
When managers and leaders don't specify the expected time investment of an ask, the time that is invested is almost never what was intended.
In Brooklyn, hundreds of men have languished in a city-run facility, taking cold showers, eating bad food, and sleeping inches from one another.
This is based on an internal quip doc I wrote up about careful communication in the context of rebuilding trust. I got a couple requests to turn it into a blog post for sharing purposes; here you g…
Shopify continues to attract attention for it’s ridiculously reductionist takes productivity, from meeting armageddon to more recently a meeting cost calculator.
«Getting and clarifying information Building shared understanding Recognition and celebration Reinforcing values Building social bonds and trust»
An outdated way of thinking about peak performance is: “maximum effort = maximum results.” But research shows that it doesn’t actually work that way in reality. Here’s what actually works: The 85%…
«The 85% rule counterintuitively suggests that to reach maximum output, you need to refrain from giving maximum effort. Operating at 100% effort all of the time will result in burnout and ultimately less-optimal results.»
A Q&A with IDEO's Michelle Lee about about the importance of play at work, how to build design thinking into the employee experience, and how to optimize team-bonding efforts for maximum engagement.
Last month I got to attend GOTO Chicago and give a talk about continuous deployment and high-performing teams. I did a terrible job, and I’m not being modest. I had just rolled off a delayed …
«By giving people the chance to process their reactions in private, you give them space to learn, ask questions, and even change their mind without losing face»
Stop dreading performance reviews. We assembled a list of 12 tips from expert leaders like Lenny Rachitsky, Molly Graham, Russ Laraway, Brie Wolfson, Julie Zhuo and more to make these conversations…
The first step is to listen more and talk less
Discover 9 different ways to run a team health check, so you can decide which is best for you, and get started improving your team.
By Regina Gerbeaux (@_rpgbx)
If there’s one thing that’s certain about the future, it’s that change is here to stay. The ability to constantly transform has become a top priority for organizations. Therefore, change management is…
Trying to change how startups are built.
Founder & CEO at 37signals (makers of Basecamp and HEY). Non-serial entrepreneur, serial author. No DMs, email me at email@example.com.
Creator of Ruby on Rails, Co-owner & CTO of 37signals (Basecamp & HEY), NYT best-selling author, and Le Mans 24h class-winner. No DMs, email: firstname.lastname@example.org
Official global account of Boston Consulting Group. Highlights of our work, initiatives, people, partnerships, and more. Also @BCGhenderson & @bcgx_
Transforming how people lead and innovate.
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