When it comes to customer service, one mobile app company is setting the new gold standard. Today the language-learning app Duolingo announced a new feature that will report customers who haven’t used…
If Best Driver’s Car is the most exciting thing we do all year, then World’s Greatest Drag Race puts seven exclamation points at the end of that statement.WGDR has been a staple of Motor Trend’s BDC online coverage since 2011—it’s a made-for-YouTube phenomenon. For
As the Nobel laureate economist Robert Solow noted in 1987, computers are “everywhere but in the productivity statistics.” Since then, the so-called productivity paradox has become ever more striking.…
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That idea was suggested recently by Bill Gates, though I think you can debate with what degree of literalness. It’s worth a ponder in any case, and here is a recent Noah Smith column on the idea, and here is Summers in the FT,
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