boost.ai
How chatbots work and why you should care
16+ min · · Chatbots, virtual assistants and digital advisors — or whatever you choose to call them — are built to serve the same purpose, but they…
The StartUp
What is Conversation Design, and How to Design Your Chatbot
6 min · · Conversation Designers will be the next wave of jobs in digital marketing. Here’s what they do, and how to create a strategic chatbot. · Shared by 10
fenews.co.uk
5 Uses for a Campus Chatbot
5 min · · A growing number of education campuses like Bolton College are using chatbots to help their students, teachers and support teams. As these services mature they will be put to use across various…
computerweekly.com
Lancaster University enhances student engagement with cloud-based chatbot
4 min · · University is using Amazon Web Services to enhance the development of a voice-enabled “online companion” with machine learning and artificial intelligence.
iol.co.za
Five reasons your chatbot is driving you nuts
2 min · · Organisations across the spectrum are investigating the potential AI offers to improve customer service channels.
Chatbots Magazine
Universal Natural Language User Interfaces and Seamless Workflow Automation
7 min · · Co-written with Mike Dimitroff, CTO of RigD.io · Shared by 6
Chatbots Magazine
When a chatbot is better than an intranet - and when it's not
4 min · · 7 scenarios where chatbots beat intranets, plus 4 scenarios where intranets beat chatbots · Shared by 5
medium.com
Making A Smarter Bot
8 min · · Many people consider chatbots to be the fourth application platform. At the beginning there were Desktop Applications where people…
medium.com
Diving into the Learning Experience — Machine Learning, AI and Chatbots
9 min · · A learning platform can gather detailed information about an employee’s learning activities — how to make most out of the data collected? · Shared by 5, including Andreas Staub