medium.com
2020 Tech Trends
medium.com
~11 min read · · With so much uncertainty all around, the Future Today Institute answers: What are the most important emerging tech trends that are likely… · Shared by 205, including Mark Kaigwa, Katja Evertz, Jonathan Kogan, Richard Joerges, Brian Laung Aoaeh, CFA, Danie, Amy Webb 🤖, Nige Willson, Thomas Billeter
dangrover.com
Dan Grover | Bots won't replace apps. Better apps will replace apps.
dangrover.com
20+ min read · · Why conversational UI fails in practice and what the West can really learn from Asian messaging apps. · Shared by 564, including Ryan Boren, Dominik Grolimund, Grégoire Japiot 🌻, Mark Kaigwa, Klaus Eck, Nir Eyal, Bill Gurley, Herbert Bay, hiten.eth, Thomasbcn, Aleksandra Wisniewska, Martin Recke, Greg Meyer, Chris Messina, Florian Jungnikl-Gossy 🦕, Courtney Bolton ★, Johannes Lenz, Adrian Zumbrunnen, Stowe Boyd, 🎆 🌸 Samuel Hulick 🌸 🌄
ucdc.therectangles.com
User Centred Design Canvas — Tool Facilitating User Experience Design
ucdc.therectangles.com
5 min read · · User Centered Design Canvas is an easy to use and effective tool for analysing, organising and facilitating user experience design. · Shared by 322, including Courtney Bolton ★, Amel Mehenaoui, Niklaus Gerber, Sibylle Trenck-Germann, Mark Kaigwa, Jonathan Kogan, Chris Messina, Sérgio Vieira, Dominik Grolimund, René Clausen Nielsen, Bertrand Maltaverne, Vincenzo Tremonte, Grégoire Japiot 🌻, designshard, Dez S. Papp, Matthias Lampe, Helmi also on 🐘, Klaus Eck, Oleg Baskov, Remy Bataille
Harvard Business Review
Know Your Customers’ “Jobs to Be Done”
Harvard Business Review
20+ min read · · Is innovation inherently a hit-or-miss endeavor? Not if you understand why customers make the choices they do. · Shared by 602, including Gio Tiongson, Greg Meyer, Aaron Orendorff, Nir Eyal, Kris Fannin, 𝐦𝐫𝐯𝐧 , Glenn Oberholzer, Pete Skomoroch, Shreyas Doshi, Chloe Abrasada, Balaji, designshard, Christina, Scott Monty, Mark Kaigwa, Konrad Weber, Gabriele, Li Jin, Bill Johnston, Klaus Eck
medium.com
How To Track Customer Acquisitions:
medium.com
· Customer Lifecycle, Sales Funnel, and Content Strategy · Shared by 485, including Eleanor | The Copywriter, David Luescher, Thomas Power, hiten.eth, Martin Rajcan, Startupxplore, Pratik Dholakiya, Dominik Grolimund, Mark Kaigwa, David Cancel, Stephanie A Kowalski, Liza Sperling, Nando 💪🇦🇺🇦🇷, Pat Kua, Richard Hale, von Moerenburgh, designshard, Sir Lord Travis Wright, Web3 Speaker, Greg Meyer, Gio Tiongson
UX Collective
How Netflix uses psychology to perfect their customer experience
UX Collective
8 min read · · Decoding the science behind the interactions that keep you binging · Shared by 265, including Merkstatt@troet.cafe, TNW Top Stories, Damian Madray, Evan Kirstel the $B2B Techfluencer, Jonathan Kogan, CSS Weekly, Nick Floro, Nico Müller 🇺🇦, DestoWakabayashi, Christoph Wilke, Marsha Collier, Fanzo 🧢 11.11.22, Chris Heilmann codepo8@toot.cafe, Jo Hemmings 🇺🇦, Bob E. Hayes, tcherno, Дмитрий Кобец, Birgit Schefer, Blake Morgan, Thomas Power
Fast Company
Branding is dead, CX design is king
Fast Company
5 min read · · The days of crafting brands without incorporating a CX design mindset are drawing to a close. · Shared by 394, including Johannes Dornisch, Ines Bieler, Christian P. Stobbe, Gabriele, Oliver Raduner, Bill Quiseng, Gideonro, DestoWakabayashi, Evan Kirstel the $B2B Techfluencer, rohit, Shawn Venasse, sascha aßbach, five5star // Design Graphique, Shut Up and Create, Jonathan Kogan
Creative Bloq
Free online resources for artists and designers stuck at home
Creative Bloq
4 min read · · Drawing lessons, software, books and more – the creative community continues to offer amazing support amid virus outbreak. · Shared by 400, including Hồng Nam Phạm, Neil Hart 💙, Katja Evertz, Rick Powell, Tom Connor, Stephanie A Kowalski, Ceferino Díaz, Jonathan Kogan, Kevin Roberts, Beate Jordaan
publicbooks.org
Public Books Database
publicbooks.org
10 min read · · With university classrooms and libraries shuttered because of the COVID-19 crisis, scholars are facing disruptions not only in their teaching lives but · Shared by 417, including luis antónio santos, Eszter Hargittai 😷💉🌻, René Clausen Nielsen, Neil Hart 💙, Faik Ersoy, rudolph regter, Alexandra Wong, Philipp Laurim, Dr Rani Lill Anjum ☮️🌍🍀, Dr Nasima Riazat, Tauno, Rick Powell, Jonathan Kogan, Juan Felipe Correa Giraldo, Nick Anstead (@nickanstead@mastodonapp.uk), برج القوس, Christian Surchi, John Maeda, Loubna Rais, Meghan Duffy
electroneek.com
5 Key Metrics of Successful Process Automation
electroneek.com
3 min read · · There has been a lot of discussions around the potential impact of the current crisis on businesses all around the world. Let’s talk numbers. · Shared by 6, including Jonathan Kogan
