01
medium.com
2020 Tech Trends
medium.com
11+ min · · With so much uncertainty all around, the Future Today Institute answers: What are the most important emerging tech trends that are likely… · Shared by 205, including Mark Kaigwa, Jonathan Kogan, Katja Evertz, Richard Joerges, Brian Laung Aoaeh, CFA, Danie, Amy Webb 🤷🏻♀️, Nige Roberts-Willson, Thomas Billeter
dangrover.com
Dan Grover | Bots won't replace apps. Better apps will replace apps.
dangrover.com
20+ min · · Why conversational UI fails in practice and what the West can really learn from Asian messaging apps. · Shared by 576, including Herbert Bay, Johannes Lenz, Jonathan Kogan, Aleksandra Wisniewska, Klaus Eck, Nir Eyal, Bill Gurley, 🎆 🌸 Samuel Hulick 🌸 🌄, hiten.eth, Stowe Boyd, Ryan Boren, Dominik Grolimund, Grégoire Japiot 🌻, Chris Messina, Greg Meyer, Mark Kaigwa, Adrian Zumbrunnen, Courtney Bolton ★, Blake Robbins, Thomasbcn
03
ucdc.therectangles.com
User Centred Design Canvas — Tool Facilitating User Experience Design
ucdc.therectangles.com
5 min · · User Centered Design Canvas is an easy to use and effective tool for analysing, organising and facilitating user experience design. · Shared by 322, including Courtney Bolton ★, Dominik Grolimund, Niklaus Gerber, Vincenzo Tremonte, Mark Kaigwa, Matthias Lampe, Chris Messina, Remy Bataille, Grégoire Japiot 🌻, René Clausen Nielsen, Bertrand Maltaverne, Sibylle Trenck-Germann, Jonathan Kogan, designshard, Dez S. Papp, Helmi, Amel Mehenaoui, Klaus Eck, Oleg Baskov, Sérgio Vieira
04
Harvard Business Review
Know Your Customers’ “Jobs to Be Done”
Harvard Business Review
20+ min · · Is innovation inherently a hit-or-miss endeavor? Not if you understand why customers make the choices they do. · Shared by 705, including 📁𝐦𝐫𝐯𝐧, Jonathan Kogan, Aaron Orendorff, Nir Eyal, Kris Fannin, Bill Johnston, Glenn Oberholzer, Pete Skomoroch, Shreyas Doshi, Greg Meyer, Balaji, designshard, Christina, Scott Monty, Mark Kaigwa, Konrad Weber, Gabriele, Li Jin, Wilko S. Wolters, Klaus Eck
05
medium.com
How To Track Customer Acquisitions:
medium.com
· Customer Lifecycle, Sales Funnel, and Content Strategy · Shared by 602, including Stephanie A Kowalski, David Luescher, Thomas Power, hiten.eth, Eleanor | The Copywriter, Jonathan Kogan, Pratik Dholakiya, von Moerenburgh, Mark Kaigwa, David Cancel, Gio Tiongson, Startupxplore, Liza Sperling, Pat Kua, Richard Hale, Nando 💪🇦🇺🇦🇷, designshard, Lord Travis Wright, Dominik Grolimund, Greg Meyer
06
UX Collective
How Netflix uses psychology to perfect their customer experience
UX Collective
8 min · · Decoding the science behind the interactions that keep you binging · Shared by 271, including Merkstatt@troet.cafe 📯, TNW Top Stories, Damian Madray, 🇺🇦Evan Kirstel #B2B #TechFluencer, Nick Floro, CSS Weekly, Jonathan Kogan, Nico Müller 🇺🇦, DestoWakabayashi, Christoph Wilke, Marsha Collier, Fanzo, Chris Heilmann codepo8@toot.cafe, Jo Hemmings 🇺🇦, Bob E. Hayes, tcherno, Дмитрий Кобец, Birgit Schefer, Blake Morgan, Thomas Power
07
Fast Company
Branding is dead, CX design is king
Fast Company
5 min · · The days of crafting brands without incorporating a CX design mindset are drawing to a close. · Shared by 403, including Johannes Dornisch, Ines Bieler, Christian P. Stobbe, Gabriele, Oliver Raduner, Bill Quiseng, Gideonro, DestoWakabayashi, 🇺🇦Evan Kirstel #B2B #TechFluencer, rohit, Shawn Venasse, sascha aßbach, five5star // Design Graphique, Shut Up and Create, Jonathan Kogan
08
Creative Bloq
Free online resources for artists and designers stuck at home
Creative Bloq
4 min · · Drawing lessons, software, books and more – the creative community continues to offer amazing support amid virus outbreak. · Shared by 401, including Hồng Nam Phạm, Neil Hart 💙, Jonathan Kogan, Rick Powell, Tom Connor, Katja Evertz, Ceferino Díaz, Stephanie A Kowalski, Kevin Roberts, Beate Jordaan
09
publicbooks.org
Public Books Database
publicbooks.org
10 min · · With university classrooms and libraries shuttered because of the COVID-19 crisis, scholars are facing disruptions not only in their teaching lives but · Shared by 420, including luis antónio santos, Eszter Hargittai 😷💉🌻, René Clausen Nielsen, Ziad Shihab, Faik Ersoy, Neil Hart 💙, Alexandra Wong, Philipp Laurim, Dr Rani Lill Anjum 🐦, Dr Nasima Riazat, rudolph regter, Rick Powell, Christian Surchi, Tauno, Nick Anstead, برج القوس, Loubna Rais, John Maeda, Jonathan Kogan, Meghan Duffy
10
electroneek.com
5 Key Metrics of Successful Process Automation
electroneek.com
3 min · · There has been a lot of discussions around the potential impact of the current crisis on businesses all around the world. Let’s talk numbers. · Shared by 6, including Jonathan Kogan