medium.com
2020 Tech Trends
medium.com
~11 min read · From 2020 · With so much uncertainty all around, the Future Today Institute answers: What are the most important emerging tech trends that are likely…
Reader View · Shared by 205, including Mark Kaigwa, Katja Evertz, Jonathan Kogan, Richard Joerges, Brian Laung Aoaeh, CFA, Danie, Amy Webb, Nige Willson, Thomas Billeter
dangrover.com
Dan Grover | Bots won't replace apps. Better apps will replace apps.
dangrover.com
20+ min read · From 2016 · Why conversational UI fails in practice and what the West can really learn from Asian messaging apps.
Reader View · Shared by 559, including Aleksandra Wisniewska, Dominik Grolimund, Grégoire Japiot 🌻, Mark Kaigwa, Stowe Boyd, Klaus Eck, hiten.eth, Ryan Boren, Chris Messina, Thomasbcn, David Bauer, Martin Recke, Greg Meyer, Nir Eyal, Florian Jungnikl-Gossy ⛱, Courtney Bolton ★, Adrian Zumbrunnen, Johannes Lenz, 🎆 🌸 Samuel Hulick 🌸 🌄, Herbert Bay
ucdc.therectangles.com
User Centred Design Canvas — Tool Facilitating User Experience Design
ucdc.therectangles.com
5 min read · From 2016 · User Centered Design Canvas is an easy to use and effective tool for analysing, organising and facilitating user experience design.
Reader View · Shared by 318, including Courtney Bolton ★, Amel Mehenaoui, Niklaus Gerber, Sibylle Trenck-Germann, Mark Kaigwa, René Clausen Nielsen, Chris Messina, Sérgio Vieira, Dominik Grolimund, Jonathan Kogan, Bertrand Maltaverne, Vincenzo Tremonte, Grégoire Japiot 🌻, designshard, Dez S. Papp, Matthias Lampe, Helmi, Klaus Eck, Oleg Baskov, Remy Bataille
Harvard Business Review
Know Your Customers’ “Jobs to Be Done”
Harvard Business Review
20+ min read · From 2016 · Is innovation inherently a hit-or-miss endeavor? Not if you understand why customers make the choices they do.
Reader View · Shared by 560, including Chloe Abrasada, Gio Tiongson, Aaron Orendorff, Nir Eyal, Gabriele, Greg Meyer, Glenn Oberholzer, Pete Skomoroch, Shreyas Doshi, Jonathan Kogan, Balaji Srinivasan, designshard, Kris Fannin, Scott Monty, Mark Kaigwa, Konrad Weber, Bill Johnston, Li Jin, 𝐦𝐫𝐯𝐧 , Klaus Eck
medium.com
How To Track Customer Acquisitions:
medium.com
From 2019 · Customer Lifecycle, Sales Funnel, and Content Strategy
Reader View · Shared by 445, including Eleanor | The Copywriter☀️, David Luescher, Thomas Power, hiten.eth, Martin Rajcan 🇺🇦🕊, Startupxplore, Pratik Dholakiya, Dominik Grolimund, Mark Kaigwa, dcancel.eth, Stephanie A Kowalski, Liza Sperling, Nando 💪🇦🇺🇦🇷, Pat Kua, Richard Hale, von Moerenburgh, designshard, 👑Sir Lord Travis Wright, Web3 Speaker + #VeeCon, Greg Meyer, Gio Tiongson
UX Collective
How Netflix uses psychology to perfect their customer experience
UX Collective
8 min read · From 2019 · Decoding the science behind the interactions that keep you binging
Reader View · Shared by 246, including Merkstatt, TNW Top Stories, Damian Madray, Evan Kirstel the $B2B Techfluencer, Jonathan Kogan, CSS Weekly, Nick Floro, Nico Müller 🇺🇦, DestoWakabayashi, Christoph Wilke, Marsha Collier, FANZO 🧢 NFT 365 Podcast, Chris Heilmann, Jo Hemmings 🇺🇦, Bob E. Hayes, tcherno, Дмитрий Кобец, Birgit Schefer, Blake Morgan, Thomas Power
Fast Company
Branding is dead, CX design is king
Fast Company
5 min read · From 2019 · The days of crafting brands without incorporating a CX design mindset are drawing to a close.
Reader View · Shared by 389, including Johannes Dornisch, Ines Bieler, Christian P. Stobbe, Gabriele, Oliver Raduner, Bill Quiseng, Gideonro, DestoWakabayashi, Evan Kirstel the $B2B Techfluencer, rohit, Shawn Venasse, sascha aßbach, five5star // Design Graphique, Shut Up and Create, Jonathan Kogan
Creative Bloq
Free online resources for artists and designers stuck at home
Creative Bloq
4 min read · From 2020 · Drawing lessons, software, books and more – the creative community continues to offer amazing support amid virus outbreak.
Shared by 398, including Hồng Nam Phạm, Neil Hart 💙, Katja Evertz, Rick Powell, Tom Connor, Stephanie A Kowalski, Ceferino Díaz, Jonathan Kogan, Kevin Roberts, Beate Jordaan
publicbooks.org
Public Books Database
publicbooks.org
10 min read · From 2020 · With university classrooms and libraries shuttered because of the COVID-19 crisis, scholars are facing disruptions not only in their teaching lives but
Reader View · Shared by 416, including luis antónio santos, Eszter Hargittai 😷💉🌻, Jonathan Kogan, Neil Hart 💙, Faik Ersoy, rudolph regter, Alexandra Wong, Philipp Laurim, Dr Rani Lill Anjum ☮️🌍, Dr Nasima Riazat, Tauno, Rick Powell, René Clausen Nielsen, Juan Felipe Correa Giraldo, Nick Anstead, برج القوس, Christian Surchi, John Maeda, Loubna Rais, Meghan Duffy
electroneek.com
5 Key Metrics of Successful Process Automation
electroneek.com
3 min read · From 2020 · There has been a lot of discussions around the potential impact of the current crisis on businesses all around the world. Let’s talk numbers.
Reader View · Shared by 6, including Jonathan Kogan
