The pandemic has only exacerbated burnout: Job expectations haven’t changed, even as workers try to avoid infection, look after their families, and stave off existential dread.
the keys to preventing burnout as “demand, control, and support”: Place fewer demands on people, give them more control over how to handle those demands, and provide support to handle them. All three are within your boss’s power.
The phrase ‘If you can’t take the heat, get out of the kitchen’—it’s sort of saying: The kitchen is what it is, and you’re going to have to figure out how to deal with it,” she told me. “Without ever saying, really, Does the kitchen have to be that hot?”