The lost art of listening
The story of how this politician won over a warlord contains a lesson that we could all learn from, says organizational psychologist Adam Grant.
«Listening well is more than a matter of talking less. It’s a set of skills in asking and responding. It starts with showing more interest in other people’s interests, rather than in trying to judge their status or prove our own.»
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«Too many people try to shift blame and make excuses, but great leaders take ownership of problems and work to find lessons and solutions.»
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