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Life in 2030
Envisioning what our lives could look like in 2030 through personalized food, easier global collaboration that spreads the benefits of ownership, and nuanced, empathy-stoking tech.
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Nielsen Norman Group
Empathy Mapping: The First Step in Design Thinking
Nielsen Norman Group
Reader View · 9 min read · · Visualizing user attitudes and behaviors in an empathy map helps UX teams align on a deep understanding of end users. · Shared by 438, including Thomas Power, Javi Cantón @javicanton@mas.to, Nando 💪🇦🇺🇦🇷, von Moerenburgh, @AlgoCompSynth@synth.buzz by znmeb, Fabricio Teixeira, Nick Floro, Gabriele, Klaus Eck, Rodrigo Prior, Zain Fathoni, Grégoire Japiot 🌻, Dominik Grolimund, Thomas Pleil, Tillmann Allmer, Kevan Lee 👋, designshard, Ines Bieler, Mark Kaigwa, Rezha Julio
UX Booth
Empathy Mapping: A Guide to Getting Inside a User's Head
UX Booth
Reader View · 8 min read · · An empathy map is a simple, easy-to-digest visual that captures knowledge about a user’s behaviors and attitudes. It is a useful tool to helps teams better understand their users. Empathy mapping is a… · Shared by 310, including Reto Laemmler, Thomas Pleil, Björn Ognibeni, Nando 💪🇦🇺🇦🇷, Massimiliano Aroffo, Mark Kaigwa, Victor Tolosa, Christian P. Stobbe, Linus Basig, Dominik Grolimund, Stephanie A Kowalski, Chris Messina, kp, Tim Herbig, @AlgoCompSynth@synth.buzz by znmeb, Simon07, Martina Bürge, Vinish Garg 🎗, Grégoire Japiot 🌻, Harald Ille
medium.com
Updated Empathy Map Canvas
medium.com
Reader View · 7 min read · · We designed the Empathy Map at XPLANE many years ago, as part of a human-centered design toolkit we call Gamestorming. · Shared by 340, including Nir Eyal, Nate Roth 🔥💃, Pat Kua, Kevin Kelly, Nando 💪🇦🇺🇦🇷, Thomas Power, Thomas Pleil, Mark Kaigwa, Edney Souza 🧙♂️, Clemens M. Schuster, designshard, Christina, Marie-Christine Schindler, Johannes Lenz, Klaus Eck, Tibor Martini 🇺🇦 @tibor@mastodon.social, Dez S. Papp, Maniteja Nandana, Fabricio Teixeira, Katja Evertz
UX Planet
Journey Mapping is Key to Gaining Empathy
UX Planet
Reader View · 10 min read · · This article is for people who already have a basic understanding of journey mapping, but if you are totally new to the tool and how to… · Shared by 334, including Matthias Lampe, Tris Hussey, Bjorn Larsen, kp, Florian Hanke 🍎, Mark Kaigwa, Courtney Bolton ★, Carlo Badini, designshard, Thomas Telandro, Stephanie A Kowalski, Niklaus Gerber, Dominik Grolimund, Klaus Eck, Victor Tolosa, Thomas Pleil, Vincenzo Tremonte, Nando 💪🇦🇺🇦🇷, Thomas Power, von Moerenburgh
The New Yorker
Silicon Valley Has an Empathy Vacuum
The New Yorker
Reader View · 6 min read · · Silicon Valley fails to take into account the human consequences of its technological wizardry. · Shared by 320, including Gideonro, Ryan Hoover, Mathew Ingram, John Battelle, Mike Butcher🇬🇧🇪🇺, Jane, Stammy, Chris Messina, Stephanie A Kowalski, Sara Usinger, Alex Barrera, Thomas Power, Mark Kaigwa, Lorenz König, Bram Kanstein, Dominik Grolimund, Nils Hitze, hiten.eth, Rand Fishkin, Michelle Tandler
Psychology Today
Turn Empathy Into Compassion Without the Empathic Distress
Psychology Today
Reader View · 5 min read · · Research shows ways to avoid empathy's pitfalls while remaining altruistic. · Shared by 282, including Rich, Gabriele, Miguel Angel Escotet, Dr Melanie Greenberg, Stephanie A Kowalski
medium.com
How to Run an Empathy & User Journey Mapping Workshop
medium.com
Reader View · 5 min read · · Introduction ¶
This article will teach you two popular design workshop techniques: empathy mapping and user journey mapping. · Shared by 171, including Matthias Sala, Sérgio Vieira, Casey Smith, René Clausen Nielsen, Dylan Jones, Dominik Allemann, Chung Chen, Jakub Ferenc, Thomas Euler, Kris Fannin, Sibylle Peuker, Mark Kaigwa, Greg Meyer, Ryan Boren, Vincenzo Tremonte, ThomNagy, Andreia Costa 🇵🇹, Shut Up and Create, Lorenz König, Thomas Pleil
Aeon+Psyche
How empathy and creativity can re-humanise videoconferencing
Aeon+Psyche
Reader View · ~13 min read · · Sitting in a videoconference is a uniformly crap experience. Instead of corroding our humanity, let’s design tools to enhance it · Shared by 220, including Oscar MacDonald, Anita Leirfall, Konrad Weber, Tamsen Webster, Message Strategist (she/her), Gerd Leonhard, niazakhan, Tiffany Shlain, Stephanie A Kowalski, Kevin Roberts, Nigel Warburton 🇺🇦 #FreeUkraine
Psychology Today
Empathy's Paradox
Psychology Today
Reader View · 3 min read · · Empathy's beginnings in psychotherapy and its connection to mindfulness. · Shared by 255, including Oliver Ewinger, Faik Ersoy, Matthias Lampe, Philipp Laurim, Dr. Craig Malkin ☮️, Dominik Grolimund, Gabriele, Katja Evertz
youtube.com
Why I’m against empathy
youtube.com
Reader View · · This interview is an episode from The Well, our new publication about ideas that inspire a life well-lived, created with the John Templeton Foundation.Subscr... · Shared by 224
