a16z
Stats + related links for Life in 2030
Envisioning what our lives could look like in 2030 through personalized food, easier global collaboration that spreads the benefits of ownership, and nuanced, empathy-stoking tech. Open at source
This your link? Claim it
More like this
Nielsen Norman Group
Empathy Mapping: The First Step in Design Thinking
Nielsen Norman Group
9 min read · From 2018 · Visualizing user attitudes and behaviors in an empathy map helps UX teams align on a deep understanding of end users.
UX Booth
Empathy Mapping: A Guide to Getting Inside a User's Head
UX Booth
8 min read · From 2018 · An empathy map is a simple, easy-to-digest visual that captures knowledge about a user’s behaviors and attitudes. It is a useful tool to helps teams better understand their users. Empathy mapping is a…
medium.com
Updated Empathy Map Canvas
medium.com
7 min read · From 2017 · We designed the Empathy Map at XPLANE many years ago, as part of a human-centered design toolkit we call Gamestorming.
UX Planet
Journey Mapping is Key to Gaining Empathy
UX Planet
10 min read · From 2017 · This article is for people who already have a basic understanding of journey mapping, but if you are totally new to the tool and how to…
The New Yorker
Silicon Valley Has an Empathy Vacuum
The New Yorker
6 min read · From 2017 · Silicon Valley fails to take into account the human consequences of its technological wizardry.
Psychology Today
Turn Empathy Into Compassion Without the Empathic Distress
Psychology Today
5 min read · 2020-03-29 · Research shows ways to avoid empathy's pitfalls while remaining altruistic.
medium.com
How to Run an Empathy & User Journey Mapping Workshop
medium.com
5 min read · From 2016 · Introduction ¶
This article will teach you two popular design workshop techniques: empathy mapping and user journey mapping.
Aeon+Psyche
How empathy and creativity can re-humanise videoconferencing
Aeon+Psyche
~13 min read · 2020-12-01 · Sitting in a videoconference is a uniformly crap experience. Instead of corroding our humanity, let’s design tools to enhance it
Psychology Today
Empathy's Paradox
Psychology Today
3 min read · 2019-12-20 · Empathy's beginnings in psychotherapy and its connection to mindfulness.
TED Talks
4 easy ways to express empathy in your next conversation
TED Talks
3 min read · Mar 2nd · It’s not hard to recognize when a friend, family member or colleague is having a rough day, but what isn’t as easy is knowing what to say. The next time that happens, use these four tips to s…
