7 min read · May 16th · The psychologist on applying his ideas to organisations, why we’re not equipped to grasp the spread of a virus, and the massive disruption that’s just round the corner
Our main subject is really system noise. System noise is not a phenomenon within the individual, it’s a phenomenon within an organisation or within a system that is supposed to come to decisions that are uniform. It’s really a very different thing from subjectivity or bias.
People are willing to take far, far fewer risks when they face vaccination than when they face the disease. So this gap between the natural and the artificial is found everywhere.
Once it’s demonstrably true that you can have an AI that has far better business judgment, say, what will that do to human leadership?