The Secret to a Great Planning Process — Lessons from Airbnb and Eventbrite

Former Google SVP of Products Jonathan Rosenberg on the quintessential lessons every leader needs to learn.

Superhuman founder and CEO Rahul Vohra walks us through the framework his startup used to make product/market fit more actionable, detailing the survey and four-step process that were key to measuring…

At Guru, customer success is at the center of every aspect of company-building, from product design to sales strategy. Co-founder and CEO Rick Nucci shows how a relentless dedication to outcomes gives…

Repeat PM turned first-time founder Ryan Glasgow addresses the tough product questions every founder faces, from segmenting the market and iterating on early MVPs, to finding product/market fit and…

«You can't rely on your customers to figure out what to build. They can really only tell you what outcomes they're looking to achieve»

At the heart of the Lean Startup movement, the Business Model Canvas can help early stage startups carve out a successful model.

July 2013One of the most common types of advice we give at Y Combinator is to do things that don't scale. A lot of would-be founders believe that startups either take off or don't. You build…

«the unscalable things you have to do to get started are not merely a necessary evil, but change the company permanently for the better.»

The traditional approach is to do some customer research, throw an MVP out there as fast as possible, and hope it hits. After being early at three startups that achieved over $1M in run-rate in their…

«In an MVP, you try to simulate the entire car. In an MVT, you are just testing whether the drivetrain is more powerful with an electric engine or a gas one.»

When it comes to annual resolutions and personal development goals, listening usually isn’t very high up on the list. User research leader and author Ximena Vengoechea makes the case for why you…

«Sometimes you have to go slow to move quickly. Investing time into listening to your colleagues or getting to know your users often ends up being a quicker path to success.»

Part I of Rethinking Resilience

I’ve learned a lot about building startups over the past few years, and have become much more opinionated on how to do it well. I spent the last 2 years at Clubhouse, where my learning was…

«Importantly, don’t just tell, rather show users how you want them to engage. Collaboration between community and product can be very valuable here.»