How HubSpot Personalized Our Chatbots to Improve The Customer Experience and Support Our Sales Team
HubSpot
As part of HubSpot's Thought Leadership series, we explore how HubSpot leveraged chatbots to improve customer experience and support the Sales team.
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Jeanne Bliss
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2 min read · 27 saves · 2020-12-16 · I’m sharing some key takeaways on how leaders can elevate customer experience and employee experience during this time.
Forbes
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8 min read · 32 saves · 2020-12-17 · Eleven customer experience (CX) trend predictions for 2021 plus some commentary.
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~12 min read · 44 saves · 2020-12-15 · Here are 10 of the top customer experience books published in 2020 that were featured on the Experience This! podcast, with descriptions from the authors.
Kate Nasser
Customer Voice Speaks the True Customer Experience
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2 min read · 2020-12-06 · Kate Nasser · Listen to the customer voice if you want your business to thrive. Customer experience insights from Kate Nasser, The People Skills Coach™ #CX
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