How Google Improves User Experience with the HEART Framework
Google research published a framework to measure and improve user experience called HEART. We researched how Google drives UX via HEART. Here are our findings.
You May Also Like
Designing The Perfect Mobile Navigation UX — Smashing Magazine
When designing navigation on mobile, we don’t have to rely on slide-in-menus or nested accordions. We can also use the curtain design pattern, and show multiple levels of navigation at once.
Typeform: How to offboard users the right way
This offboarding case study shows how Typeform's cancellation experience could be improved. You'll also learn a key retention strategy that can reduce churn.
Prompt-Driven Design
Prompt-driven design is when an AI command bar functions as either the primary tool of navigation or output.
One Simple Psychology Framework To Improve Your Onboarding
This case study shows how Blinkist onboards new users, and how one simple psychology framework could to improve your user onboarding (and retention).
Reversing UK mobile rail tickets
The UK has used small credit-card sized tickets to pay for train travel for years and years, since long before I was born — originally the APTIS ticket1, which later got replaced by a slightly easier…
What is Refind?
Every day Refind picks the most relevant links from around the web for you. Picking only a handful of links means focusing on what’s relevant and useful. We favor timeless pieces—links with long shelf-lives, articles that are still relevant one month, one year, or even ten years from now. These lists of the best resources on any topic are the result of years of careful curation.
How does Refind curate?
It’s a mix of human and algorithmic curation, following a number of steps:
- We monitor 10k+ sources and 1k+ thought leaders on hundreds of topics—publications, blogs, news sites, newsletters, Substack, Medium, Twitter, etc.
- In addition, our users save links from around the web using our Save buttons and our extensions.
- Our algorithm processes 100k+ new links every day and uses external signals to find the most relevant ones, focusing on timeless pieces.
- Our community of active users gets the most relevant links every day, tailored to their interests. They provide feedback via implicit and explicit signals: open, read, listen, share, mark as read, read later, «More/less like this», etc.
- Our algorithm uses these internal signals to refine the selection.
- In addition, we have expert curators who manually curate niche topics.
The result: lists of the best and most useful articles on hundreds of topics.
How does Refind detect «timeless» pieces?
We focus on pieces with long shelf-lives—not news. We determine «timelessness» via a number of metrics, for example, the consumption pattern of links over time.
How many sources does Refind monitor?
We monitor 10k+ content sources on hundreds of topics—publications, blogs, news sites, newsletters, Substack, Medium, Twitter, etc.
Can I submit a link?
Indirectly, by using Refind and saving links from outside (e.g., via our extensions).
How can I report a problem?
When you’re logged-in, you can flag any link via the «More» (...) menu. You can also report problems via email to hello@refind.com
Who uses Refind?
300k+ smart people start their day with Refind. To learn something new. To get inspired. To move forward. Our apps have a 4.9/5 rating.
Is Refind free?
Yes, it’s free!
How can I sign up?
Head over to our homepage and sign up by email or with your Twitter or Google account.