Why bad technology dominates our lives, according to Don Norman

Fast Company
“We are serving the wrong masters.”
226
design
hcd
empathy
Recently saved by
Jay DuBois
Design Leader. Storyteller. Views expressed are my own.
Joe Steinkamp
Head of Design at Shiftgig.
Grégoire Japiot
Hacktivist @ #Barcamp & #Coworking since 2006 -…
Tom Weimar
Hat Medienentwicklung am @mediencampus studiert und macht jetzt…
Francis DB
Electronic, baby! - Software developer | Tech enthusiast…
Dr Joana Casaca Lemos
Design Researcher intersecting sustainability & digital. Founder http://UnusualResearch.xyz…
Sami Niemelä ⚡️
At the intersection of futures, strategy and design.…
Antoine Courbot
Pov’ Type. Made in France.
Florian Hanke 🍎
PhD Computer Supported Collaborative Language Documentation | @refindcom…
Niels Benson:
Interim Strategy Contributor - #digital #innovation #impact #CxOAdvisor…
Dominik Grolimund
Founder at Refind. Studied computer science at ETH…
Thomas Pleil
PR, Online Communication, Lifelong Learning. Professor @mediencampus, having…
Jay Ramachandran
Global Marketing | Technology Leader
Oren Alalouf
All hail the new flesh!
haldimann
http://www.unblu.com - join us, we’re hiring! - in-person…
Liv
~ part goddess, part mountain goat ~ australian…
SteFaq's
Nerdy about real estate and blockchain. Current Cryptokitty…
Kim Dik
40ish marketing professional | news addict | wannabe…
mapat
Sysadmin, Father, Programmer, Teacher, Husband, Photographer, Snowboarder
hildreth england
co-designer. behavior changer. artist. diplomat. dietitian. tweets are…
F ΞRπλ N-DØ
confederalist memes, entheogenic simulacra and Baroque despoliation Asst…
Martin Helmut DA
Javier Cantón
Prosuming at @MediaLabUGR & @RadioLabUGR Teaching at @UNIRuniversidad…
João Costa de Souza
info on Technology,Cars,Digital Business,Computers & Rock'n'roll.
More like this
In Design Thinking
Nielsen Norman Group
Empathy Mapping: The First Step in Design ThinkingNielsen Norman Group
8 min read · 419 saves · From 2018 · Visualizing user attitudes and behaviors in an empathy map helps UX teams align on a deep understanding of end users.
empathy map
design thinking
design
In Apple
The Outline
Apple is really bad at designThe Outline
~12 min read · 419 saves · From 2017 · Let me just rip this band-aid off...
apple
design
fail
In Design Thinking
medium.com
How to apply a design thinking, HCD, UX or any creative process from scratchmedium.com
8 min read · 304 saves · From 2016 · Dan Nessler · This how-to article aims at providing designers, creative thinkers or even project managers with a tool to set up, frame, organise…
ux
design thinking
hcd
 
Fast Company
The myth of human-centered designFast Company
3 min read · 247 saves · From 2018 · The conventional interpretation of human-centered design wildly oversimplifies the relationship between people and technology. It’s time for a more nuanced approach, writes argodesign’s Mark…
ux
hcd
ucd
 
medium.com
Updated Empathy Map Canvasmedium.com
6 min read · 329 saves · From 2017 · We designed the Empathy Map at XPLANE many years ago, as part of a human-centered design toolkit we call Gamestorming.
ux
empathy
canvas
In Psychology
medium.com
How Technology Hijacks People’s Minds — from a Magician and Google’s Design Ethicist — Mediummedium.com
~16 min read · 1042 saves · From 2016 · When using technology, we often focus optimistically on all the things it does for us. But I want you to show you where it…
technology
digital life
startups
 
medium.com
Design Thinking: Empathy Mapsmedium.com
1 min read · 98 saves · From 2016 · Empathy Maps help to rapidly put your team in the user’s shoes and align on pains and gains — whether at the beginning of…
ux
empathy
maps
In Design Thinking
TNW
How using Design Thinking will fix Design ThinkingTNW
8 min read · 264 saves · From 2017 · Design Thinking continues to be a hot topic (this article is one of many talking about it). Design Thinking has been hyped and even…
structure
hcd
design thinking
In Product Design
Nielsen Norman Group
How to Deal With Bad Design SuggestionsNielsen Norman Group
7 min read · 194 saves · From 2017 · Gracefully respond to unsolicited design ideas, and prevent them from derailing good design. Turn them into UX learning experiences.
ux
design
customers