Group Dynamics: Very Loud (and Very Quiet) People
A theme in my practice is the leader whose team includes a very talkative (or very reserved) member, whose participation deviates substantially from the group norm. Very talkative people may speak at…
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Why Some Feedback Hurts (and What To Do About It)
1. Feedback is Data "Feedback is a gift," or so we're told, and yet sometimes that "gift" is quite painful to receive. This is a theme in my work with leaders, who routinely find themselves the…
Group Dynamics: The Leader's Toolkit
One of the most significant themes in my practice is the leader whose team of direct reports are experiencing difficulties working together. Most of my clients are CEOs, and they face this challenge…
Questions for a New Leader
In late 1998 U.S. Navy Captain David Marquet was about to take command of a nuclear submarine, an assignment for which he'd spent months preparing. At the last minute, his superiors decided to put him…
Kicking the Can Down the Road (On Hard Decisions)
It's not uncommon for a leader facing a hard decision to defer it and "kick the can down the road." This is both readily understandable and a potentially serious problem, because if they kick the can…
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