Stop saying 'I'm sorry' at work—and use these 3 phrases instead, says Wharton psychologist
Whether you're an over-apologizer or an under-apologizer, there's accountability etiquette in the workplace. Here's how to own your mistakes without saying, "I'm sorry."
«Replace "I'm sorry for this mistake" with "I'm taking responsibility for this, and here's how I plan to fix it."»
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