Beyond "Good Job": How to Give Impactful Feedback

Carly shows us her strategy to ensure Figma files are set up for exploring freeform designs while also creating space for collaboration and clarity.

In the first instalment of an interview series, two Designers reflect on life as a generalist at Spotify and the career path that led them here.

A trio of service designers invite us behind the curtain to see where and how their role fits within Spotify Design.

Meet Grace Kwon, Senior Service Designer for Business Affairs in Brooklyn.

Challenge the way you think and serve access constrained users with these cards.

Startup leaders, use this framework to master the art of annual and quarterly planning.

Big-bet projects can deplete companies of resources, innovation, trust, and good people. Here's how to attack them with a lean/agile approach.

«strategy is never about chasing particular big ideas, but about the opportunities and threats the company chooses to address.»

Teams that sandbag their OKRs set easily achievable goals. Here’s why this stifles innovation and what you can do about it.

«This is a common anti-pattern with Objectives and Key Results. Teams, especially those not fully sold on the goal-setting framework, define success targets for themselves they know they can hit. This way work can continue, more or less, as usual and the discomfort of change or a new way of working can be avoided.»

Instagram Head of Engineering James Everingham walks us through a different approach to management, drawing on science and machine-building.

How to give great feedback