Alan Klement
Replacing The User Story With The Job Story — Jobs To Be Done
Too many assumptions are dangerous




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UX Collective
Interaction design is more than just user flows and clicks
UX Collective
~17 min read · 142 saves · Feb 14th · Richard Yang · How to evaluate interaction costs and improve UX.
creativegood.com
Why I'm losing faith in UX
creativegood.com
6 min read · 180 saves · Jan 29th · Digital design increasingly exploits users.
UX Collective
UX and Human Factors: How to use psychology to empower the user
UX Collective
~13 min read · 27 saves · Jan 8th · Victoria Claypoole · User Experience (UX) is an extensive interdisciplinary field that encompasses many aspects of design and engineering. When you hear the term “UX,” you may relate it only to applications and software…
Tom Fishburne
Pop-ups and User Experience cartoon
Tom Fishburne
2 min read · 46 saves · Jan 24th · The web has turned into an obstacle course of pop-ups upon pop-ups. No one likes pop-ups and yet there's plenty of conversion data that designers can point at to justify them.
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4 min read · Jan 10th · Experts in Jobs to be Done, Growth, Organizational Alignment, and Training
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Getting Started with Jobs to be Done
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5 min read · Feb 21st · John Gauch · Learning About Jobs to be Done Interviews
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My life through a Jobs to be done lens: why I hire music
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~15 min read · From 2018 · Michael Morgan · As a UX researcher who has been practicing over the past ten years I am always looking for innovative ways to conduct studies. Whether I’m…
Alan Klement
Recruiting Participants for JTBD-based research
Alan Klement
~19 min read · 2020-10-19 · Rene Bastijans · In this article, I share guidelines, tips and resources to help you recruit and select participants for your JTBD-based research study.