7 Lessons Learned From 5 Years Operating and Growing SaaS Companies
The SaaS market has changed a lot in the last five years. In fact, it’s more than doubled in size. I’ve been operating multiple SaaS companies – including Mailshake, Right Inbox, and Voila Norbert – throughout that period and, fortunately, I’ve learned a few things along the way. In particular, my experiences have taught me […]
More from Sujan Patel
How New SaaS Companies (& B2B Startups) Should Be Using Content Marketing -
CMI’s 2016 Benchmarks, Budgets, and Trends Survey found that 88% of B2B companies are using content marketing. Why? Because it works. Content improves customer and brand relations. It can influence purchasing decisions. It can rank in the search results and drive qualified traffic to your site. It can encourage people to link back to your […]
How to Grow a SaaS Company From $100k-$1m ARR
There’s no silver bullet to growing a business. The actions you need to take are massively dependent on the size of your company. Stuff that works for a six-month-old startup just isn’t applicable to a vast enterprise, and vice versa. In my last article, I spoke about maximizing growth for businesses at that early startup […]
What is Customer Success?
If it seems like you can’t open an industry site without hearing about “customer success” these days, you’re not imagining things. A quick glance at Google Trends – not to mention all the round-up…
A Day in the Life of 7 SaaS Customer Success Managers
Note: This post was written by Luiz Centenaro, Head of Sales & Customer Success at my company Mailshake I was hired by Experient Engine in 2015 as a “Customer Success Manager.” Pop quiz: What exactly…
SaaS Onboarding Best Practices With Aaron Krall
Done right, SaaS onboarding reduces your churn, improves your conversion rates, and drives up both your LTV and potential upgrade revenue – not just immediately, but in the future as well. But onboarding isn’t just about getting a sale. It’s about how to get the right people using the right things, as I’ve seen time […]
What is Refind?
Every day Refind picks 5 links from around the web for every user, tailored to the user’s interests. Picking only a handful of links means focusing on what’s relevant and useful. We favor timeless pieces—links with long shelf-lives, articles that are still relevant one month, one year, or even ten years from now. These lists of the best resources on any topic are the result of years of careful curation.
How does Refind curate?
It’s a mix of human and algorithmic curation, following a number of steps:
- We monitor 10k+ sources and 1k+ thought leaders on hundreds of topics—publications, blogs, news sites, newsletters, Substack, Medium, Twitter, etc.
- In addition, our users save links from around the web using our Save buttons and our extensions.
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The result: lists of the best and most useful articles on hundreds of topics.
How does Refind detect «timeless» pieces?
We focus on pieces with long shelf-lives—not news. We determine «timelessness» via a number of metrics, for example, the consumption pattern of links over time.
How many sources does Refind monitor?
We monitor 10k+ content sources on hundreds of topics—publications, blogs, news sites, newsletters, Substack, Medium, Twitter, etc.
Can I submit a link?
Indirectly, by using Refind and saving links from outside (e.g., via our extensions).
How can I report a problem?
When you’re logged-in, you can flag any link via the «More» (...) menu. You can also report problems via email to email@example.com
Who uses Refind?
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