Nielsen Norman Group
Empathy Mapping: The First Step in Design Thinking
Visualizing user attitudes and behaviors in an empathy map helps UX teams align on a deep understanding of end users.
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medium.com
Updated Empathy Map Canvas
medium.com
7 min read · From 2017 · We designed the Empathy Map at XPLANE many years ago, as part of a human-centered design toolkit we call Gamestorming.
Harvard Business Review
Why Design Thinking Works
Harvard Business Review
~16 min read · From 2018 · It addresses the biases and behaviors that hamper innovation.
medium.com
How to apply a design thinking, HCD, UX or any creative process from scratch
medium.com
9 min read · From 2016 · This how-to article aims at providing designers, creative thinkers or even project managers with a tool to set up, frame, organise…
TNW
How using Design Thinking will fix Design Thinking
TNW
9 min read · From 2017 · Design Thinking continues to be a hot topic (this article is one of many talking about it). Design Thinking has been hyped and even fetishized but there are also voices questioning its value, impact, and relevance. Design Thinking faces criticism for its lacking integration with business and compatibility with market reality. There are organizations that […]
Harvard Business Review
Design Thinking Comes of Age
Harvard Business Review
10 min read · From 2015 · The approach, once used primarily in product design, is now infusing corporate culture.
medium.com
When, which … Design Thinking, Lean, Design Sprint, Agile?
medium.com
4 min read · From 2017 · A lot of people are — understandably so — very confused when it comes to innovation methodologies, frameworks, and techniques. Questions like: “When should we use Design Thinking?”, “What is the…
UX Collective
Design Better Forms
UX Collective
5 min read · From 2016 · Common mistakes designers make and how to fix them
medium.com
Design Thinking: Empathy Maps
medium.com
2 min read · From 2016 · Empathy Maps help to rapidly put your team in the user’s shoes and align on pains and gains — whether at the beginning of a project or mid…
Nielsen Norman Group
Design Thinking Builds Strong Teams
Nielsen Norman Group
7 min read · From 2016 · Not only does design thinking foster innovation, but it also strengthens teams by creating common vocabulary and artifacts, and a trust-based team culture.
