Sihui HuangFirst, on the good teams, members spoke in roughly the same proportion, a phenomenon the researchers referred to as ‘‘equality in distribution of conversationalSee more turn-taking.’’
Second, the good teams all had high ‘‘average social sensitivity’’ — a fancy way of saying they were skilled at intuiting how others felt based on their tone of voice, their expressions and other nonverbal cues.
traits like ‘‘conversational turn-taking’’ and ‘‘average social sensitivity’’ as aspects of what’s known as psychological safety - ‘‘a sense of confidence that the team will not embarrass, reject or punish someone for speaking up,’
Psychological safety and emotional conversations were related.
---- Bonding ----------------
The behaviors that create psychological safety — conversational turn-taking and empathy — are part of the same unwritten rules we often turn to, as individuals, when we need to establish a bond. And those human bonds matter as much at work as anywhere else. In fact, they sometimes matter more.
--- Work && Life ------------
No one wants to put on a ‘‘work face’’ when they get to the office. No one wants to leave part of their personality and inner life at home. But to be fully present at work, to feel ‘‘psychologically safe,’’ we must know that we can be free enough, sometimes, to share the things that scare us without fear of recriminations. We must be able to talk about what is messy or sad, to have hard conversations with colleagues who are driving us crazy. We can’t be focused just on efficiency. Rather, when we start the morning by collaborating with a team of engineers and then send emails to our marketing colleagues and then jump on a conference call, we want to know that those people really hear us. We want to know that work is more than just labor.
‘‘I think, until the off-site, I had separated things in my head into work life and life life,’’ Laurent told me. ‘‘But the thing is, my work is my life. I spend the majority of my time working. Most of my friends I know through work. If I can’t be open and honest at work, then I’m not really living, am I?’’
Stowe Boyd> New AI techniques are poised to reinvent everything from manufacturing to healthcare to Wall Street. In other words, it’s not just blue-collar jobsSee more that AI endangers. “Several of the rock stars in this field came up to me and said: ‘I think you’re low-balling this one. I think you are underestimating the rate of change,'” McAfee says.
> That threat has many thinkers entertaining the idea of a universal basic income, a guaranteed living wage paid by the government to anyone left out of the workforce. But McAfee believes this would only make the problem worse, because it would eliminate the incentive for entrepreneurship and other activity that could create new jobs as the old ones fade away. Others question the psychological effects of the idea. “A universal basic income doesn’t give people dignity or protect them from boredom and vice,” Etzioni says.
> Also on researchers’ minds was regulation—of AI itself. Some fear that after squeezing immigration—which would put a brake on the kind of entrepreneurship McAfee calls for—the White House will move to bottle up automation and artificial intelligence. That would be bad news for AI researchers, but also for the economy. If the AI transformation slows in the US, many suspect, it will only accelerate in other parts of the world, putting American jobs at even greater risk due to global competition.