Jeremy Hugh WebbThis is so true, and the more complex the core work task being undertaken at the time we are interrupted by say a telephone call, the longer we spend See moreon the underlying task.
Consider this in the light of someone whose client billing is in six minute units. Do they record the interruption or the whole time spent on the task? If the latter will the client or even the employer consider that the fee chargeable on that basis is acceptable? If not and the fee is discounted then the percentage of billable time billed will never be on target!
Too many micro and small business owners spend far too much of their time doing " stuff" outside of their core skills and feel they must learn to do everything needed rather than concentrate on their business' main purpose, generate more money by doing so and pay someone on a freelance or virtual basis to do the rest.
This may also help them to decide on what is really necessary! And lead to a happier life also perhaps?
How do you manage interruptions and non core stuff?