Refind
363

Dan Grover | Bots won't replace apps. Better apps will replace apps.

dangrover.com
Why conversational UI fails in practice and what the West can really learn from Asian messaging apps.
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2016 will be the year of conversational commerce — Chris Messina

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The Future of Chat Isn’t AI — Medium

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When One App Rules Them All: The Case of WeChat and Mobile…

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Cheat Sheet: All Facebook Chatbot Interactions

Chatbots Magazine
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The future of messaging bots and chat for business

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Snapchat's Ladder : Stratechery by Ben Thompson

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Technical and social challenges of conversational design — uxdesign.cc

UX Collective
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171

Why Messaging Is the Key to Crypto’s Future

medium.com