Forbes
Why AI And Chatbots Need Personality
4 min · · Learn why chatbots need personality and what should be considered when you are determining what personality your chatbot has. · Shared by 60, including Terence Mills, David Doughty, Nicolas Babin, LARRY ELKAN, Mark Kaigwa, Steve Tunstall, Marc R Gagné MAPP, Andreas Staub, Ronald van Loon, Jonathan Kogan, Sarah-Jayne Gratton, Klaus Eck, 瑞拿頭, ɐpuɐʎᴉW ᴉʇɐʍɥǝN
marketing-boerse.de
Schluss mit der Märchenstunde – fünf Chatbot-Mythen entlarvt
4 min · · Die Bot-Technologie bietet einen echten Mehrwert, wenn sie Teil einer gut durchdachten Kundenreise ist. · Shared by 5, including Klaus Eck
messengerpeople.com
Facebook Messenger Nutzerzahlen Deutschland 2019
3 min · · Wie entwickeln sich die Facebook Messenger Nutzerzahlen Deutschland 2019? Status Quo des Messenger Marktes (WhatsApp, FB Messenger etc.) Mehr im Beitrag ✅👇 · Shared by 4, including Klaus Eck
otto.de
WhatsApp mit OTTO – Learnings aus der Messenger-Kommunikation
4 min · · Messenger-Dienste revolutionieren die Kundenkommunikation. Lena Hofschröer, Abteilungsleiterin Digitales Pushmarketing, zeigt, wie OTTO WhatsApp nutzt. · Shared by 6, including Klaus Eck
WirtschaftsWoche
Werbesprech: Audio – der Hype, der keiner wird
6 min · · Der jüngste Hype im Marketing heißt Audio. Doch Alexa, Siri, Google Home und Co. stehen in der Kritik. Mit dem Buzz könnte es also bald vorbei sein. · Shared by 15, including Peter Schmidhuber, Klaus Eck
obi4wan.com
Die wichtigsten Entwicklungen im Bereich Chatbots für 2019
2 min · · Lesen Sie, welche Trends wir 2019 in Hinblick auf Chatbots und Künstliche Intelligenz erwarten können. Sind Sie vorbereitet? · Shared by 6, including Klaus Eck
userlike.com
Die 7 besten Chatbots 2019
8 min · · Was macht einen guten Chatbot aus? Bei dem aktuellen Überangebot fällt es schwer sich zu entscheiden. Hier sind unsere Favoriten für die besten Chatbots 2019. · Shared by 4, including Klaus Eck
otto.de
Chatbots in der Kundenkommunikation: so funktioniert‘s
7 min · · Chatbots können große Vorteile für Unternehmen bieten. Aber worauf kommt es an? Chatbot-Experten und unsere Infografik geben Aufschluss. · Shared by 6, including Klaus Eck
The New York Times
The Follower Factory
20+ min · · Everyone wants to be popular online. Some even pay for it. Inside social media’s black market. · Shared by 576, including Martin Stabe, Antonio Vieira Santos, Claudia Sommer, Matt Navarra, Jane, Sunnie J. Groeneveld, Cory Doctorow @pluralistic@mamot.fr, Mathew Ingram, Wesley Fryer, Ph.D. 🌎🎙🚀 wesfryer.com/after, Klaus Eck, David McCandless, Mike Butcher, Guy Kawasaki, Benjamin Wiederkehr, Howard Getson, hiten.eth, Benedict Evans, Mark Kaigwa, Chris Messina, Oliver Gassner https://mastodon.social/@oliverg
TechCrunch
Facebook Messenger will get desktop apps, co-watching, emoji status
4 min · · To win chat, Facebook Messenger must be as accessible as SMS, yet more entertaining than Snapchat. Today, Messenger pushes on both fronts with a series of announcements at Facebook’s F8 conference,… · Shared by 30, including Klaus Eck, Chris Messina, Matt Navarra, Mark Kaigwa
HubSpot
7 of the Best AI Chatbots for 2019
4 min · · If you’re currently using a standard chatbot, but want to upgrade to an AI-powered one, we’ve put together a list of the best AI chatbots for 2019. Read on to find the right one for you. · Shared by 29, including Mike Taylor, Gini Dietrich, Drew McLellan (he/him), Tony Hughes, Kirk Borne, Klaus Eck
blog.growthbot.org
Chatbots were the next big thing: what happened?
20+ min · · A great bot can be about as useful as an average app. When it comes to rich, sophisticated, multi-layered apps, there's no competition. Today's most successful bot experiences take a hybrid approach, incorporating chat into a broader strategy that encompasses more traditional elements. · Shared by 351, including Herbert Bay, Chris Messina, Martin Hoffmann, Adam Pasick, Warren Whitlock, 📁𝐦𝐫𝐯𝐧, Mark Kaigwa, Stephanie A Kowalski, Weiting Chen, Klaus Eck, Eric Seufert, Nir Eyal, Kenneth Kalmer, Thomas Power, Johannes Lenz, Dominik Grolimund, Florian Hanke 🍎, Esther Schindler, Arne Keuning, Liliane Ferrari ™
Guardian Tech
Chatbot lawyer overturns 160,000 parking tickets in London and New York
4 min · · Free service DoNotPay helps appeal over $4m in parking fines in just 21 months, but is just the tip of the legal AI iceberg for its 19-year-old creator · Shared by 159, including Klaus Eck, Emerson Macedo, Esther Schindler, Florian Hanke 🍎, Marcus Kuhn, Jacob Jarnvall, Nir Eyal, Channing Walton, Peter Wennersten, Yoav Ganbar (🥑 Builder.io/Qwik), Charles Kubicek, Tris Hussey, Lord Travis Wright, Casey Smith, Stephen C Sanders, Thomas Power, Brent Summers, Marco Unternaehrer, Kim Dik, Leslie D
thereisabotforthat.com
There is a bot for that | Your one stop shop for discovering chatbots
1 min · · There is a bot for that - Your one stop shop for discovering chatbots · Shared by 4040, including Niklaus Gerber, Johannes Lenz, Harald Ille, Tibor Martini 🇺🇦 @tibor@mastodon.social, Christian Hartmann, Charlie Oliver, blinch, Fabricio Teixeira, Nico Luchsinger, Bertrand Maltaverne, Grégoire Japiot 🌻, Mark Kaigwa, David Butler, Klaus Eck, Stowe Boyd, Matthias «Delay» Göbel, Kris Fannin, Philippe Gauvin, Thomas Power, Herbert Bay
Muzli
The Ultimate Guide to Chatbots: Why they’re disrupting UX and best practices for building
12+ min · · The incredible potential of chatbots lies in the ability to individually and contextually communicate one-to-many. But how do you make one? · Shared by 682, including Lluís Codina, designshard, Klaus Eck, Dominik Grolimund, Katja Evertz, Bertrand Maltaverne, Brian Roemmele, Andrew Cunning, Tillmann Allmer, Stephanie A Kowalski, Dominik Ruisinger, Patrick Scheuerer, Dez S. Papp, Mike Ivars, Thomas Pleil, Thomas Power, #bottish, Chris Messina, Helmi, Philip Stehlik
cmo.com
Was Chatbots wirklich sind, können
5 min · · Chatbots sind der aktuelle Hype. Sascha Wolter zeigt, was sie wirklich können, wo man sie im Marketing einsetzen kann - und an welcher Stelle sie überschätzt werden. · Shared by 6, including Klaus Eck