Jeanne Bliss
Every day, Refind picks 7 links that make you smarter. Jeanne Bliss’s best, and the best from around the web. Tailored to your interests.
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4 Tips for Thinking Through Your Big-Picture CX Strategy
Jeanne Bliss
Use Technology and Empathy to Improve Customer Experience
Jeanne Bliss
How Leadership Impacts Customer Service and Experience at Samsung Electronics America
Jeanne Bliss
WHAT I KNOW: GOAL Map, Don’t Journey Map—Part 2
Jeanne Bliss
WHAT I KNOW: GOAL Map, Don’t Journey Map—Part 1
Jeanne Bliss
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