- Know Your Customers’ “Jobs to Be Done”
- Replacing The User Story With The Job Story — Jobs To Be Done
- Jobs To Be Done
- A Jobs to be Done Framework for Startups — JTBD Templates & Examples for Building Products Customers…
- Personas, you don't need them
Aggregators succeed by being the best at doing the jobs consumers want done.
I was recently asked, “what’s the most important quality of a product manager?” My answer came very quickly: the ability to sell your team…
There has been a lot written about using personas in the design process. Over the years I’ve always shied away from creating detailed personas. Personas are ...
Intercom on Jobs-to-be-Done helps you understand the real job customers are using your product for.
Ever find solutions before you find the problems? In this excerpt from The Jobs To Be Done Playbook, Jim Kalbach gives some advice on aligning innovation to customer needs, including creating a job…
A lightweight jobs to be done (JTBD) framework and templates for startups hoping to build a product customers want.
Is innovation inherently a hit-or-miss endeavor? Not if you understand why customers make the choices they do.
«Successful innovators identify poorly performed “jobs” in customers’ lives—and then design products, experiences, and processes around those jobs.»
Too many assumptions are dangerous
Helping a product team see a market through a Jobs-to-be-Done lens is often a transformational experience. This canvas can help drive that…
Free Articles from http://stratechery.com. For Daily Updates, follow @StratecheryMO. For the author, follow @benthompson.
User advocates offering evidence-based user experience (UX) research, training, consulting. Jakob Nielsen, Don Norman, Tog, and colleagues.
We're redefining how businesses connect with their customers. Need support? 👉 @intercomsupport or http://forum.intercom.com
The best ideas in business and management to help people, organizations, and economies work better.
How does Refind curate?
It’s a mix of human and algorithmic curation, following a number of steps:
- We monitor 10k+ sources and 1k+ thought leaders on hundreds of topics—publications, blogs, news sites, newsletters, Substack, Medium, Twitter, etc.
- In addition, our users save links from around the web using our Save buttons and our extensions.
- Our algorithm processes 100k+ new links every day and uses external signals to find the most relevant ones, focusing on timeless pieces.
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The result: lists of the best and most useful articles on hundreds of topics.
How does Refind detect «timeless» pieces?
We focus on pieces with long shelf-lives—not news. We determine «timelessness» via a number of metrics, for example, the consumption pattern of links over time.
How many sources does Refind monitor?
We monitor 10k+ content sources on hundreds of topics—publications, blogs, news sites, newsletters, Substack, Medium, Twitter, etc.
Which sources does Refind monitor on jobs to be done?
We monitor hundreds of sources on jobs to be done, including Stratechery, Nielsen Norman Group, Intercom, Harvard Business Review, and many more.
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When you’re logged-in, you can flag any link via the «More» (...) menu. You can also report problems via email to email@example.com
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