8 Best Articles on Chatbots
The most useful articles on chatbots from around the web—beginners to advanced—curated by thought leaders and our community. We focus on timeless pieces and update the list whenever we discover new, must-read articles or videos—make sure to bookmark and revisit this page.
Top 5 Chatbots Articles
At a glance: these are the articles that have been most read, shared, and saved on chatbots by Refind users in 2023 so far.
- Design Framework for Chatbots
- There is a bot for that | Your one stop shop for discovering chatbots
- The Ultimate Guide to Chatbots: Why they’re disrupting UX and best practices for building
- India’s religious AI chatbots are speaking in the voice of god — and condoning violence
- Facebook’s Virtual Assistant M Is Dead. So Are Chatbots
What is ...?
New to #chatbots? These articles make an excellent introduction.
Introduction: Deep Learning for Chatbots
Many companies hope to develop bots to have natural conversations indistinguishable from human ones by using NLP & Deep Learning techniques to make it possible.
Short Articles
Short on time? Check out these useful short articles on chatbots—all under 10 minutes.
India’s religious AI chatbots are speaking in the voice of god — and condoning violence
Claiming wisdom based on the Bhagavad Gita, the bots frequently go way off script.
Anthropic leapfrogs OpenAI with a chatbot that can read a novel in less than a minute
Chatbots are limited by their memory, but Anthropic just gave theirs a big bump.
Design Framework for Chatbots
When I started designing chatbots for BEEVA almost a year ago, I applied some of my UX knowledge and did some unsuccessful research looking…
There is a bot for that | Your one stop shop for discovering chatbots
There is a bot for that - Your one stop shop for discovering chatbots
Facebook’s Virtual Assistant M Is Dead. So Are Chatbots
Facebook's M once heralded the possibilities of chatbots. Its demise highlights the technology's limitations.
Long Articles
These are some of the most-read long-form articles on chatbots.
The Ultimate Guide to Chatbots: Why they’re disrupting UX and best practices for building
The incredible potential of chatbots lies in the ability to individually and contextually communicate one-to-many. But how do you make one?
Chatbots: Your Ultimate Prototyping Tool
How chatbots can teach us to learn what people need when designing products and services
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