8 Best Articles on Chatbots
The most useful articles on chatbots from around the web—beginners to advanced—curated by thought leaders and our community. We focus on timeless pieces and update the list whenever we discover new, must-read articles or videos—make sure to bookmark and revisit this page.
Top 5 Chatbots Articles
At a glance: these are the articles that have been most read, shared, and saved on chatbots by Refind users in 2023 so far.
What is ...?
New to #chatbots? These articles make an excellent introduction.
Introduction: Deep Learning for Chatbots
Many companies hope to develop bots to have natural conversations indistinguishable from human ones by using NLP & Deep Learning techniques to make it possible.
Trending
These links are currently making the rounds on chatbots on Refind.
Why chatbots fail
The novelty of AI does not make up for a bad UX
Short Articles
Short on time? Check out these useful short articles on chatbots—all under 10 minutes.
R.I.P. Quartz Brief, the innovative mobile news app. Maybe “chatting with the news” isn’t something most people…
Just because people like to chat on their phones doesn't mean they want to chat with you, news organizations.
Facebook’s Virtual Assistant M Is Dead. So Are Chatbots
Facebook's M once heralded the possibilities of chatbots. Its demise highlights the technology's limitations.
There is a bot for that | Your one stop shop for discovering chatbots
There is a bot for that - Your one stop shop for discovering chatbots
Design Framework for Chatbots
When I started designing chatbots for BEEVA almost a year ago, I applied some of my UX knowledge and did some unsuccessful research looking…
Long Articles
These are some of the most-read long-form articles on chatbots.
The Ultimate Guide to Chatbots: Why they’re disrupting UX and best practices for building
The incredible potential of chatbots lies in the ability to individually and contextually communicate one-to-many. But how do you make one?
Chatbots: Your Ultimate Prototyping Tool
How chatbots can teach us to learn what people need when designing products and services
Publications
We monitor hundreds of publications, blogs, newsletters, and news sources in Chatbots, including:
Nieman Lab
We are the Nieman Journalism Lab, part of @niemanfdn at Harvard. We're trying to figure out the future of news.
UX Collective
Curated stories on user experience, usability, and product design. By @fabriciot and @caioab.
Muzli
Muzli by InVision is a Chrome extension that provides quick access to all that’s hot and simply awesome in the #Inspiration #design & #tech #web #ux #ui scene.
WIRED
Where tomorrow is realized || Sign up for our newsletters: http://WIRED.com/newsletter
The New York Times
News tips? Share them here: http://nyti.ms/2FVHq9v
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We monitor 10k+ content sources on hundreds of topics—publications, blogs, news sites, newsletters, Substack, Medium, Twitter, etc.
Which sources does Refind monitor on chatbots?
We monitor hundreds of sources on chatbots, including Nieman Lab, UX Collective, Muzli, WIRED, The New York Times, and many more.
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