9 Best Articles in 2022
Chatbots Magazine
Design Framework for Chatbots
Chatbots Magazine
6 min read · From 2017 · When I started designing chatbots for BEEVA almost a year ago, I applied some of my UX knowledge and did some unsuccessful research looking…
Reader View · Shared by 4300, including Jose Luis Calvo, David Butler, Elia Palme, Rodrigo Prior, Leonard Enoch, Chris Messina, Yann “shalf@mastodon.social” Heurtaux 不停, Grégoire Japiot 🌻, Mark Kaigwa, Lluís Codina, designshard, Robin Krieglstein, Dez S. Papp, Jesús Torres 👩💻, Niklaus Gerber, Chris Agro | Agrotising, sarkasper, #bottish, David Luescher, Vincenzo Tremonte
thereisabotforthat.com
There is a bot for that | Your one stop shop for discovering chatbots
thereisabotforthat.com
1 min read · From 2017 · There is a bot for that - Your one stop shop for discovering chatbots
Shared by 4030, including Philippe Gauvin, Johannes Lenz, Harald Ille, Tibor Martini 🇺🇦, Nico Luchsinger, Charlie Oliver, blinch, Fabricio Teixeira, Niklaus Gerber, Bertrand Maltaverne, Grégoire Japiot 🌻, Mark Kaigwa, David Butler, Klaus Eck, Stowe Boyd, Matthias «Delay» Göbel, Kris Fannin, Christian Hartmann, Thomas Power, Herbert Bay
Muzli by InVision
The Ultimate Guide to Chatbots: Why they’re disrupting UX and best practices for building
Muzli by InVision
~12 min read · From 2016 · The incredible potential of chatbots lies in the ability to individually and contextually communicate one-to-many. But how do you make one?
Reader View · Shared by 482, including Mike Ivars, designshard, Klaus Eck, Dominik Grolimund, Katja Evertz, Bertrand Maltaverne, Chris Messina, Philip Stehlik, Tillmann Allmer, Stephanie A Kowalski, Dominik Ruisinger, Dez S. Papp, Patrick Scheuerer, Lluís Codina, Thomas Pleil, Thomas Power, #bottish, Brian Roemmele, Andrew Cunning, Helmi
WIRED
Facebook’s Virtual Assistant M Is Dead. So Are Chatbots
WIRED
4 min read · From 2018 · Facebook's M once heralded the possibilities of chatbots. Its demise highlights the technology's limitations.
Shared by 221, including Bjorn Larsen, Mark Kaigwa, Rand Fishkin, Oleg Baskov, Daniel Schwarz, Herbert Bay, Henning von Vogelsang, Joe Germuska, Philip Junker, 𝐦𝐫𝐯𝐧 , Stephanie A Kowalski, Christophe Jean, Johannes Lenz, Moritz Orendt, Ferran Sala, Inurfacesuka Дедечка, Nick Floro, Chris Messina, Johannes Baeck, Klaus Eck
chatbotslife.com
Chatbots: What Happened?
chatbotslife.com
~14 min read · From 2018 · Remember chatbots, the Next Big Thing of 2016? According to Sam Lessin, “the 2016 bot paradigm shift is going to be far more disruptive and…
Reader View · Shared by 110, including Kim Schläpfer, 𝐦𝐫𝐯𝐧 , Katja Evertz, Thomas Pleil, Bertrand Maltaverne, Florian Hanke 🍎, Oleg Baskov, Christian P. Stobbe, Mike Taylor, Arne Keuning, Carl Morris, Nir Eyal, Nico Müller 🇺🇦, Stephanie A Kowalski, Johannes Lenz, Thomas Power, Andreas Spiegler, Nick Floro
medium.com
Chatbots: Your Ultimate Prototyping Tool
medium.com
~12 min read · From 2016 · How chatbots can teach us to learn what people need when designing products and services
Reader View · Shared by 121, including Sibylle Peuker, Stephanie A Kowalski, Marc Steffen, Will Preston, William El Kaim, Adrian🇨🇭, Philipp Laurim, #bottish, Dr Joana Casaca Lemos, uri0x.eth, Dominik Grolimund, Helmi, Lluís Codina
wildml.com
Deep Learning for Chatbots, Part 1
wildml.com
7 min read · From 2016 · Chatbots, also called Conversational Agents or Dialog Systems, are a hot topic. Microsoft is making big bets on chatbots, and so are companies like Facebook (M), Apple (Siri), Google, WeChat, and S…
Reader View · Shared by 72, including Chintan Shah, #bottish, Matthew Turland, Thomas Power, Marco Unternaehrer, Leo Polovets, Pete Skomoroch, Chung Chen, Elia Palme, Sara Tian, Alexander Seifert
optimizely.com
Increase ROI from Drift Chatbots with Experimentation: A Step-by-Step Guide
optimizely.com
7 min read · From 2019 · The marketing toolkit is ever expanding and chatbots are currently exploding, especially in the B2B space. Here at Optimizely we recently have begun using Drift chatbots. Like us, many companies today…
Reader View · Shared by 105
blog.growthbot.org
Chatbots were the next big thing: what happened?
blog.growthbot.org
~20 min read · From 2018 · A great bot can be about as useful as an average app. When it comes to rich, sophisticated, multi-layered apps, there's no competition. Today's most successful bot experiences take a hybrid approach, incorporating chat into a broader strategy that encompasses more traditional elements.
Reader View · Shared by 353, including Herbert Bay, Chris Messina, Martin Hoffmann, Adam Pasick, Warren Whitlock, 𝐦𝐫𝐯𝐧 , Mark Kaigwa, Stephanie A Kowalski, Weiting Chen, Klaus Eck, Eric Seufert, Nir Eyal, Kenneth Kalmer, Thomas Power, Johannes Lenz, Dominik Grolimund, Florian Hanke 🍎, Esther Schindler, Arne Keuning, Liliane Ferrari ™
Trending
anthropocenemagazine.org
It’s time to talk about the carbon footprint of artificial intelligence
anthropocenemagazine.org
2 min read · Jun 22nd · Artificial intelligence is an increasingly important element of science, medicine, and even the minutiae of our daily lives. Chatbots, digital assistants, and movie and music recommendations from…
Reader View · Shared by 87
WIRED
Google Has a Plan to Stop Its New AI From Being Dirty and Rude
WIRED
2 min read · May 12th · The future of computing is AI-powered chatbots that have read the entire internet—if Google can figure out how to tame them.
Shared by 22, including Allen Institute for AI, Backchannel, Terence Mills
VICE
Google's AI Isn’t Sentient, But It Is Biased and Terrible
VICE
3 min read · Jun 13th · The question of sentient chatbots is fascinating but ultimately a distraction from the big tech companies creating them.
Reader View · Shared by 23, including Dr. Marigo Raftopoulos, Massimo Banzi, Bob E. Hayes, Yves Mulkers
Entrepreneur
Chatbots, their positive impact and how to take advantage of the customer experience
Entrepreneur
3 min read · May 2nd · The development of artificial intelligence and the expansion of instant messaging platforms have highlighted the arrival of chatbots, systems that allow brands to serve millions of customers at the…
Reader View · Shared by 8, including DestoWakabayashi
More like this
blog.growthbot.org
Chatbots were the next big thing: what happened?
blog.growthbot.org
~20 min read · From 2018 · A great bot can be about as useful as an average app. When it comes to rich, sophisticated, multi-layered apps, there's no competition. Today's most successful bot experiences take a hybrid approach, incorporating chat into a broader strategy that encompasses more traditional elements.
Reader View · Shared by 353, including Herbert Bay, Chris Messina, Martin Hoffmann, Adam Pasick, Warren Whitlock, 𝐦𝐫𝐯𝐧 , Mark Kaigwa, Stephanie A Kowalski, Weiting Chen, Klaus Eck, Eric Seufert, Nir Eyal, Kenneth Kalmer, Thomas Power, Johannes Lenz, Dominik Grolimund, Florian Hanke 🍎, Esther Schindler, Arne Keuning, Liliane Ferrari ™
Intercom
Custom Chatbots for Sales and Marketing
Intercom
From 2018 · Intercom’s Custom Chatbots helps sales and marketing teams crush their number. Create and customize the perfect bot for your business in minutes, code-free. Get more qualified leads around the clock, accelerate your sales cycles and grow beyond human limits. Get started and create your perfect chatbot now!
Shared by 70, including Yann “shalf@mastodon.social” Heurtaux 不停, David Cochrane, Klaus Eck
mindheros.com
The Complete Guide to ChatBots for Messenger Marketing Funnels (with instructions for marketers to make your own…
mindheros.com
2 min read · From 2017 · In this guide you’ll learn Everything you need to know about Chatbots and Messenger marketing for your business. I take you through step-by-step from, what is a chatbot, is it right for your business,…
Reader View · Shared by 65, including #bottish, Katja Evertz, Thomas Power, Klaus Eck, designshard, Thomas Telandro, Ilia Markov, { Monah } 💡
Chatbots Magazine
Cheat Sheet: All Facebook Chatbot Interactions
Chatbots Magazine
4 min read · From 2017 · When designing a product for the web or mobile world, we usually operate within certain types of interactions and user interface elements …
Reader View · Shared by 244, including Thomas Pleil, Martina Bürge, Niklaus Gerber, #bottish, Grégoire Japiot 🌻, Roland Bachmann, Chris Messina, Johannes Lenz, Thomas Power, Jesús Torres 👩💻, Michael Musgrove, { Monah } 💡, Nico Müller 🇺🇦, Klaus Eck, Stefan Steiner, Mark Kaigwa, Gero Pflüger, Vincenzo Tremonte, Fabricio Teixeira, Nando 💪🇦🇺🇦🇷
Entrepreneur
Top 10 Best Chatbot Platform Tools to Build Chatbots for Your Business
Entrepreneur
5 min read · From 2017 · Having a website become standard for every business years ago. That same process is just beginning for chatbots.
Reader View · Shared by 55, including Klaus Eck, Johannes Lenz, { Monah } 💡, henrik, Claudia Sommer, blinch, Mo Schuster, Clemens M. Schusterwwaq, Thomas Pleil, Stephanie A Kowalski
Forbes
The Seven Patterns Of AI
Forbes
6 min read · From 2019 · From autonomous vehicles, predictive analytics applications, facial recognition, to chatbots, virtual assistants, cognitive automation, and fraud detection, the use cases for AI are many.
Reader View · Shared by 302, including Ronald Schmelzer, Nicolas Babin, Francesco Corea, Mike Kunkle, Terence Mills, Ronald van Loon, Kathleen Walch, Carla Gentry, Nige Willson, Thomas Power, Dr. Marcell Vollmer 🇺🇦 #StaySafe & Carpe Diem, Tamara McCleary, Michael Fisher, Rick King, Evan Kirstel the $B2B Techfluencer, Yves Mulkers, Bob E. Hayes, Glen Gilmore | 🌻🥽Metaverse 🕳🐇, Angela Zutavern, Giuliano Liguori
Social Media Examiner
Chatbots: Marketing Automation via Messenger
Social Media Examiner
~14 min read · From 2017 · Explore how to develop marketing messaging that works in Facebook Messenger chatbots.
Reader View · Shared by 39, including Klaus Eck, Shawn Venasse, Gero Pflüger, Steve Rayson, Merkstatt, Roland Bachmann
Matthew Howells-Barby Ξ mhb.eth
Life Beyond Email: Chatbot Marketing
Matthew Howells-Barby Ξ mhb.eth
20+ min read · From 2017 · Chatbots, introduced just a few years ago, have already become familiar tools in customer service, and their capabilities and popularity are only increasing. Marketers who aren’t yet up to speed on chatbots will appreciate Matthew Barby’s clear and useful primer. Serving as the director of acquisition marketing at HubSpot, co-founder of the SEO community Traffic Think Tank and co-host of the Decrypting Crypto podcast, Barby concisely explains how chatbots work, the steps involved in building one and some convincing reasons why you should.
Summary · Reader View · Shared by 129, including Ron Sela, Klaus Eck, Dez S. Papp, hiten.eth, Ilia Markov, getAbstract
Chatbots Magazine
19 Best UX Practices for Building Chatbots
Chatbots Magazine
~11 min read · From 2017 · How do we make chatbots usable? What we learned from testing various chatbots.
Reader View · Shared by 36, including #bottish, Chung Chen, Kat, Selim Imoberdorf, Dominic Huang