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Denise Lee Yohn
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‘The Beginning of the Snowball’: Supply-Chain Snarls Delay Books
The New York Times
Facebook’s Rebrand Has a Fundamental Problem
Harvard Business Review
Next in loyalty: Eight levers to turn customers into fans
McKinsey & Company
Denise Lee Yohn
Denise Lee Yohn
Storytelling Isn’t Enough
Denise Lee Yohn
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