UX Collective
The magic of underpromising
10 min read · From 2019 · I’ve run hundreds of studies researching the word-of-mouth. In all these studies (I am not exaggerating) one of the two top places of…
Reader View · Shared by 81, including 瑞拿頭, Niklaus Gerber, Matthias Kahr, Esther Schindler, Matthias Lampe
Forbes
Focusing On Customer Experience Is No Longer Optional
4 min read · From 2019 · No matter what size or industry you may play in, you are now competing based on the experience you provide to your customers.
Reader View · Shared by 108, including Bob E. Hayes, 瑞拿頭, Niklaus Gerber, Jeanne Bliss, Johannes Dornisch, LARRY ELKAN, Shep Hyken, Gerrit Eicker, Bill Quiseng, Christian P. Stobbe, Jochen Burkhard, Chip R. Bell, Annette Franz, CCXP, Thomas Power
Brian Solis
Customer Experience is the New Marketing and Customer Experiences are the New Brand
5 min read · From 2017 · My friends Rob Cottingham, Gerard Francis Corbett and I have had some fun lately. One way to gain perspective on our modern reality is to do so through humor. So when a several big brands in the beverage, transportation, banking and airline industries were suddenly in the global media hot seat, we had a laugh and productive conversations behind the scenes. As a result, we set out to build upon these unfortunate opportunities with a couple of pithy but poignant cartoons hoping to spark a bigger d
Reader View · Shared by 4, including 瑞拿頭
blog.maze.design
10 bites of UX wisdom every designer should know
4 min read · From 2019 · An interview with Gabriel Kirmaier about the ten things every UX designer should know.
Reader View · Shared by 219, including Gabriele, Veronika Lampion, Niklaus Gerber, Johannes Dornisch, Courtney Bolton ★, 瑞拿頭
Forbes
He Built A $2.5 Billion Business At Age 50 That Is Disrupting A 7,000 Year Old Industry
4 min read · From 2019 · He’s assembled one of the most impressive Board of Directors and line up of investors to transform the $300 billion manufacturing industry.
Reader View · Shared by 48, including 瑞拿頭, 🟣 Antonio Vieira Santos #FutureOfWork, Michael Musgrove
UX Planet
Using Gestalt Laws of Perceptual Organization in UI Design
10 min read · From 2019 · 7 Gestalt laws with practical examples
Reader View · Shared by 65, including Matthias Lampe, Grzegorz Wapiński, Ines Bieler, 瑞拿頭, osioke.eth
learnui.design
4 Rules for Intuitive UX
~15 min read · From 2019 · This is my advice on improving the UX of your designs WITHOUT hours of user research sessions, paper prototyping playtime, or any other trendy UX buzzwords. (Seriously, search “design thinking”. 0…
Reader View · Shared by 168, including Peter Schmidhuber, Thomas Kaul, Mark Kaigwa, David Travis, KOstas, Johannes Dornisch, Miguel, sascha aßbach, 瑞拿頭, Gabriele, Jacob du Toit, Oliver Raduner, Marius Bleuer, Victor Tolosa, René Stalder, Michelle Boisson
learnui.design
Learn UX Design: The Complete Online Video Course
~12 min read · From 2019 · The Complete Online Video Course Get Notified When It's Launched Design Patterns & Best Practices Wireframing User Research Usability Studies
Reader View · Shared by 1, including 瑞拿頭
learnui.design
The 3 Laws of Locality
7 min read · From 2019 · One of the most efficient ways to get better at design fast is through learning heuristics: that is, short rules of thumb that come up in a wide variety of situations. I’m a big believer of this. In…
Reader View · Shared by 16, including 瑞拿頭, David Travis
youtube.com
Making $35,000 Bonsai Scissors
From 2018 · When it comes to Japanese craftsmanship, knives often get all the glory. But in the city of Sakai, where traditional metalwork goes back centuries, there is ...
Shared by 1, including 瑞拿頭
UX Collective
Design tools are holding us back
~16 min read · From 2019 · They’ve never been faster.
Reader View · Shared by 97, including Philippe Surber, 瑞拿頭, Daniel, Brad Frost, Pizza 🍕, Sibylle Peuker, Merkstatt, René Stalder, Johannes Dornisch, Boris Périsset, James Young 🇺🇦
Brian Solis
Solving for X: The Rise of Experience Innovation
5 min read · From 2019 · I’ve known Judith Aquino for several years now. Her work in customer experience is extensive and her connections in the space are deep. Shortly after the release of X: The Experience When Business…
Reader View · Shared by 69, including Mark Kaigwa, Jonathan Kogan, Thomas Power, Bernhard Huessy, 瑞拿頭
Prototypr 👁️✨
How we used UI/UX to confront the climate crisis
6 min read · From 2019 · There’s no easy way to talk about the climate crisis. But what if there was a better way to present it?
Reader View · Shared by 33, including 瑞拿頭, Niklaus Gerber, UX Mastery, David Hellmann
Intercom
Introducing Answer Bot: the intelligent bot for better customer support
6 min read · From 2018 · Introducing Answer Bot,
Reader View · Shared by 13, including Chris Messina, 瑞拿頭
