UX Collective
The magic of underpromising
10 min read · · I’ve run hundreds of studies researching the word-of-mouth. In all these studies (I am not exaggerating) one of the two top places of… · Shared by 81, including 瑞拿頭, Niklaus Gerber, Matthias Kahr, Esther Schindler, Matthias Lampe
Forbes
Focusing On Customer Experience Is No Longer Optional
4 min read · · No matter what size or industry you may play in, you are now competing based on the experience you provide to your customers. · Shared by 108, including Bob E. Hayes, 瑞拿頭, Niklaus Gerber, Jeanne Bliss, Johannes Dornisch, LARRY ELKAN, Shep Hyken, Gerrit Eicker, Annette Franz, CCXP, Christian P. Stobbe, Jochen Burkhard, Chip R. Bell, Bill Quiseng, Thomas Power
Brian Solis
Customer Experience is the New Marketing and Customer Experiences are the New Brand
5 min read · · My friends Rob Cottingham, Gerard Francis Corbett and I have had some fun lately. One way to gain perspective on our modern reality is to do so through humor. So when a several big brands in the beverage, transportation, banking and airline industries were suddenly in the global media hot seat, we had a laugh and productive conversations behind the scenes. As a result, we set out to build upon these unfortunate opportunities with a couple of pithy but poignant cartoons hoping to spark a bigger d · Shared by 4, including 瑞拿頭
blog.maze.design
10 bites of UX wisdom every designer should know
4 min read · · An interview with Gabriel Kirmaier about the ten things every UX designer should know. · Shared by 220, including Gabriele, Veronika Lampion, Niklaus Gerber, Johannes Dornisch, Courtney Bolton ★, 瑞拿頭
Forbes
He Built A $2.5 Billion Business At Age 50 That Is Disrupting A 7,000 Year Old Industry
4 min read · · He’s assembled one of the most impressive Board of Directors and line up of investors to transform the $300 billion manufacturing industry. · Shared by 48, including 瑞拿頭, Antonio Vieira Santos - #SPS_Live, Michael Musgrove
UX Planet
Using Gestalt Laws of Perceptual Organization in UI Design
10 min read · · 7 Gestalt laws with practical examples · Shared by 65, including Matthias Lampe, @grzewap@mastodon.social, Ines Bieler, 瑞拿頭, osioke.eth
learnui.design
4 Rules for Intuitive UX
~15 min read · · This is my advice on improving the UX of your designs WITHOUT hours of user research sessions, paper prototyping playtime, or any other trendy UX buzzwords. (Seriously, search “design thinking”. 0… · Shared by 175, including Peter Schmidhuber, Thomas Kaul, Mark Kaigwa, David Travis, KOstas, Johannes Dornisch, Miguel, sascha aßbach, 瑞拿頭, Gabriele, Jacob du Toit, Oliver Raduner, Marius Bleuer, Victor Tolosa, mastodon.social/@renestalder, Michelle Boisson
learnui.design
Learn UX Design: The Complete Online Video Course
~12 min read · · The Complete Online Video Course Get Notified When It's Launched Design Patterns & Best Practices Wireframing User Research Usability Studies · Shared by 3, including 瑞拿頭
learnui.design
The 3 Laws of Locality
7 min read · · One of the most efficient ways to get better at design fast is through learning heuristics: that is, short rules of thumb that come up in a wide variety of situations. I’m a big believer of this. In… · Shared by 17, including 瑞拿頭, David Travis
youtube.com
Making $35,000 Bonsai Scissors
· When it comes to Japanese craftsmanship, knives often get all the glory. But in the city of Sakai, where traditional metalwork goes back centuries, there is ... · Shared by 1, including 瑞拿頭
UX Collective
Design tools are holding us back
~16 min read · · They’ve never been faster. · Shared by 97, including Philippe Surber, 瑞拿頭, Daniel, Brad Frost, pizza.lottie 🍕, Sibylle Peuker, Merkstatt@troet.cafe, mastodon.social/@renestalder, Johannes Dornisch, Boris Périsset, James Young
Brian Solis
Solving for X: The Rise of Experience Innovation
5 min read · · I’ve known Judith Aquino for several years now. Her work in customer experience is extensive and her connections in the space are deep. Shortly after the release of X: The Experience When Business… · Shared by 69, including Mark Kaigwa, Jonathan Kogan, Thomas Power, Bernhard Huessy, 瑞拿頭
Prototypr 👁️✨
How we used UI/UX to confront the climate crisis
6 min read · · There’s no easy way to talk about the climate crisis. But what if there was a better way to present it? · Shared by 33, including 瑞拿頭, Niklaus Gerber, UX Mastery, David Hellmann
Intercom
Introducing Answer Bot: the intelligent bot for better customer support
6 min read · · Introducing Answer Bot, · Shared by 13, including Chris Messina, 瑞拿頭
