UI UX CX
Nice reads and resources about User Interface Design, User Experience and Customer Experience
Collection by Christian P. Stobbe
UX Collective
How to design delightful user experience and think beyond the wireframes
10 min read · From 2020 · This is a guideline on how to enrich user experience using new technologies, behavioral design, gamification, and your creativity.
Reader View · Shared by 46, including LARRY ELKAN, Christian P. Stobbe
UX Collective
Why Jobs-to-be-Done (JTBD) should be part of your strategic design toolkit
~12 min read · From 2020 · Jobs as a methodology and mindset
Reader View · Shared by 68, including Christian P. Stobbe, Bill Johnston, Tom Connor, Niklaus Gerber
baymard.com
The Current State of Checkout UX (18 Common Pitfalls)
20+ min read · From 2020 · After e-commerce sites have invested vast resources in “first in mind” strategies, Pay Per Click campaigns, beautifully crafted homepage imagery, perfect category taxonomies, faceted search logic,…
Reader View · Shared by 123, including Marius Bleuer, Chris Heilmann, Davy De Pauw, Oliver Raduner, CSS Weekly, Stéphanie Walter, Christian P. Stobbe, James Young 🇺🇦, tcherno
UX Collective
Why is customer experience a game changer?
~12 min read · From 2020 · The customer experience should never be undervalued
Reader View · Shared by 29, including Bob E. Hayes, Niklaus Gerber, Christian P. Stobbe
strategy+business
Redefining customer experience: Connecting in the time of COVID-19
5 min read · From 2020 · As the novel coronavirus forces people into a digital-only way of life, it’s important for businesses to infuse virtual experiences with a human touch.
Reader View · Shared by 16, including Strategy&, Mike Quindazzi ✨, Yves Mulkers, Christian P. Stobbe, Bill Quiseng
strategy+business
Six tips for making the digital customer experience more human in the time of COVID-19
From 2020 · How do you keep — and deepen — your vital connection to consumers at this most critical time? Here are six practices to guide you.
Shared by 9, including Annette Franz, CCXP, Christian P. Stobbe
com-magazin.de
Digitalkompetenz hat nichts mit dem Alter zu tun
1 min read · From 2020 · Junge Menschen haben nicht per se eine deutlich höhere digitale Kompetenz als ältere Menschen. Entscheidend sind unter anderem Geschlecht, Vorerfahrung, Technikaffinität und Bildungshintergrund.
Reader View · Shared by 2, including Christian P. Stobbe
UX Planet
Why are UX/UI agencies a thing from the past?
2 min read · From 2019 · UX/UI is not enough anymore. Let us show you why.
Reader View · Shared by 26, including Dr. Marigo Raftopoulos, Christian P. Stobbe
elezea.com
How Spotify uses personas to make product decisions
1 min read · From 2019 · I know I’m kind of in the minority, but I am still a fan of personas—if they are based on actual research, and used to make better product decisions.
Shared by 3, including Christian P. Stobbe
Nielsen Norman Group
When to Use Which User-Experience Research Methods
10 min read · From 2016 · 20 user-research methods: where they fit in the design process, whether they are attitudinal or behavioral, qualitative or quantitative, and their context of use.
Reader View · Shared by 253, including Mark Pitman, James Young 🇺🇦, Bertrand Maltaverne, Chris Calo, Steve Portigal 🇨🇦🇺🇸, designshard, Dominik Grolimund, sascha aßbach, David Butler, Philippe Gauvin, René Clausen Nielsen, Courtney Bolton ★, John Cutler, AJ Ghergich, Christian P. Stobbe, Tim Herbig, Mark Kaigwa, blinch, Cameron Yick, Thomas Power
Thomas Byttebier
Beyond the interface — Thomas Byttebier
20+ min read · From 2019 · As much as sameness in digital is real, it shouldn't be too much of a problem. Standardization of interfaces does bring clear consumer advantages. On top of that, digital has brought brands an…
Reader View · Shared by 49, including Nick Floro, Jacob Cass, Niklaus Gerber, Christian P. Stobbe
UX Booth
Empathy Mapping: A Guide to Getting Inside a User's Head
8 min read · From 2018 · An empathy map is a simple, easy-to-digest visual that captures knowledge about a user’s behaviors and attitudes. It is a useful tool to helps teams better understand their users. Empathy mapping is a…
Reader View · Shared by 308, including Reto Laemmler, Thomas Pleil, Björn Ognibeni, Nando 💪🇦🇺🇦🇷, Massimiliano Aroffo, Mark Kaigwa, Victor Tolosa, Christian P. Stobbe, Linus Basig, Dominik Grolimund, Stephanie A Kowalski, Chris Messina, kp 🇺🇦, Tim Herbig, AlgoCompSynth by znmeb, Simon07, Martina Bürge, Vinish Garg, Grégoire Japiot 🌻, Harald Ille
UX Collective
Design Better Forms
5 min read · From 2016 · Common mistakes designers make and how to fix them
Reader View · Shared by 1061, including Christoph Janz 🇺🇦🎗🕊, Nils Hitze, Aleyda Solis 🇺🇦, Fabricio Teixeira, Tibor Martini 🇺🇦, Mark Kaigwa, Courtney Bolton ★, Brent Summers, Matthias Sala, Dominik Grolimund, Luca Hammer, Casey Smith, Dennis Lembrée, Chris Messina, Susan Weinschenk PhD, Alligator.io 🐊, Web Axe, Zain Fathoni, Parin Vachhani, Easy Chirp
lawsofux.com
Laws of UX
3 min read · From 2018 · 01Users often perceive aesthetically pleasing design as design that’s more usable.Learn More
Reader View · Shared by 1267, including Balaji Srinivasan, Tamara Sredojevic, Adham Dannaway, Susan Dybbs, Scott Berkun, Curadoria | Update or Die!, Stéphanie Walter, Fabricio Teixeira, designshard, Nilan 🇱🇰 නිලාන්, Yazeed Al Oyoun, Oliver Pitsch, Philip Junker, Artnome Says Back Up Your NFTs, Chris Coyier, Data Science Renee, 🎆 🌸 Samuel Hulick 🌸 🌄, Casey Smith, Josep M. Ganyet, Nick Finck
reddit.com
COMMUNICATION 101: As a UX Researcher, I study how people understand technology, content, and messaging for a living. During this…
From 2020 · Posted in r/coolguides by u/Hybrid_UX_Research • 28,872 points and 392 comments
Shared by 89, including Christian P. Stobbe, patrick h. lauke (redux) "Big Dog" #toryScum, Elrond Burrell (he/him), James Wooden, Stever Robbins, Barry C Smith, Emmy van Deurzen☀️🌍 🌻🌹🌳🇪🇺🇫🇷🇳🇱🇬🇧🇺🇸⭐️, Rafa #VidasNegrasImportam, Rasu Shrestha MD MBA
t3n Magazin
UX-Design: Warum das Persona-Konzept nicht zielführend ist
4 min read · From 2020 · Warum Personas bei der Entwicklung digitaler Produkte und Services kaum helfen und UX-Designer neue methodische Grundlagen benötigen.
Reader View · Shared by 5, including Christian P. Stobbe
