UX Booth
Empathy Mapping: A Guide to Getting Inside a User's Head
8 min · · An empathy map is a simple, easy-to-digest visual that captures knowledge about a user’s behaviors and attitudes. It is a useful tool to helps teams better understand their users. Empathy mapping is a… · Shared by 313, including Reto Laemmler, Thomas Pleil, Björn Ognibeni, Nando 💪🇦🇺🇦🇷, Massimiliano Aroffo, Mark Kaigwa, Victor Tolosa, Christian P. Stobbe, Linus Basig, Dominik Grolimund, Stephanie A Kowalski, Chris Messina, kp, Tim Herbig, @AlgoCompSynth@ravenation.club by znmeb, Simon07, Martina Bürge, Vinish Garg 🎗, Grégoire Japiot 🌻, Harald Ille
Stratechery
Privacy Fundamentalism
9 min · · The current privacy debate is making things worse by not considering trade-offs, the inherent nature of digital, or the far bigger problems that come with digitizing the offline world. · Shared by 195, including Grégoire Japiot 🌻, ThomNagy, Josep M. Ganyet, Bernhard Huessy, Fern, Ricky Yean, Mark Little, Chris Messina, Jonathan Kogan, Scott Monty, Esther Schindler, Raphael Bratschi, Adrienne Fichter, Nir Eyal, Rick Powell, Matthias Lampe, Faik Ersoy, Scott Brinker, Mathew Ingram, Claudia Sommer
a16z
Outgrowing Advertising: Multimodal Business Models as a Product Strategy
15+ min · · Stop and think for a moment about how many ads you saw in the last 24 hours, on Instagram or Facebook or anywhere else. How many did you scroll through and glaze over? What if the number was capped… · Shared by 127, including Richard MacManus, Daniel Bentes, Tendayi Viki, hiten.eth, andrew chen, Philipp Laurim, Wil Reynolds, ja hallo met kasper, Andreas Spiegler, Ricky Yean, AG, Lelio Simi, Martin Hoffmann, Linda Liukas, Nir Eyal, Martin Rajcan, Bjorn Larsen, Chris Messina
Dribbble
What I Learned Co-Founding Dribbble
14+ min · · After 10+ years, our co-founder Dan Cederholm is hanging up the pink hi-tops. Read on to hear Dan reflect on all of the learnings from his experience co-founding Dribbble and what's next for him. · Shared by 115, including Chris Coyier, Justin Jackson, Design Shack, Dan Cederholm, cody lindley, Chris Messina, 瑞拿頭, Veerle Pieters, Galen King, Liliane Ferrari ™, Carlo Badini, Anand Sanwal
perspectiveapi.com
Perspective
8 min · · Shared by 114, including Chung, Mark Kaigwa, #DigitalHealth Futurist 👨💻, Max Stoiber, Kyle McDonald, Grégoire Japiot 🌻, Dominik Grolimund, #MuskOut (not parody), luis antónio santos, Pascal Birchler, Linus Basig, Daniel Jörg, Scott Williams, Selim Imoberdorf, Andrea Desiato, Leslie D, Matthias Sala, Chris Messina, Stephen C Sanders, Niklaus Gerber
Brian Balfour
Inside the 6 Hypotheses that Doubled Patreon’s Activation Success
15+ min · · I rarely accept guest posts on this blog, but this opportunity was too good to pass up. A couple months ago Tal Raviv (Growth PM @ Patreon) sent me a short email - "Brian, the results are in. We… · Shared by 104, including Charlie Oliver, Pete Skomoroch, Mark Kaigwa, Nando 💪🇦🇺🇦🇷, von Moerenburgh, Ryan Hoover, tcherno, Chris Messina, Tim Herbig
The New York Times
Hard Lessons (Thanks, Amazon) Breathe New Life Into Retail Stores
5 min · · Sales are booming at major chains that have taken cues from their giant online rival — signs of a revival in a $3.5 trillion industry. · Shared by 65, including Chris Messina, Martin Recke, Kim Dik, 📁𝐦𝐫𝐯𝐧
Smashing Magazine 🇺🇦 🏳️🌈
How To Protect Your Users With The Privacy By Design Framework
13+ min · · In these politically uncertain times, developers can help to defend their users’ personal privacy by adopting the Privacy by Design (PbD) framework. These common-sense steps will become a requirement… · Shared by 62, including Helmi, blinch, Fabricio Teixeira, Ruben Feurer, Marius Bleuer, Chris Messina
The Economist
How the internet has changed dating
14+ min · · Better algorithms, business models and data could have even more people finding partners · Shared by 61, including Chris Messina, Azeem Azhar, Lelio Simi, Helmi, George M 🇪🇺, Maureen, Mark Kaigwa, Liliane Ferrari ™
TechCrunch
More investors are betting on virtual influencers like Lil Miquela
7 min · · Brud, the company behind the virtual celebrity Lil Miquela, is now worth at least $125 million thanks to a new round of financing the company is currently closing. Meanwhile, new venture-backed… · Shared by 58, including David Cohn, Chris Messina, Klaus Eck, Mark Kaigwa, Johannes Lenz, Liliane Ferrari ™, Ryan Hoover, ❤️ Umair
VentureBeat
The 3 next steps in conversational AI
6 min · · Conversational AI is a subfield of artificial intelligence focused on producing natural and seamless conversations between humans and computers. We’ve seen several amazing advances on this fr… · Shared by 58, including Aimee Meifeu ✍️⚖️, Merkstatt@troet.cafe 📯, Chris Messina, Rachel Miller | #InfluencerMarketing, Kim Schläpfer
The Atlantic
‘Close Friends,’ for a Monthly Fee
2 min · · Influencer culture has normalized charging money for all kinds of intimacy. · Shared by 51, including Brian Solis, Mari Smith, Matt Navarra, George M 🇪🇺, Anthony Hamelle, Chris Messina
medium.com
Video Chat Is Terrible and About to Get Much Worse
5 min · · Video chat has every appearance of being a solid win for human communication. It’s useful for companies with far-flung employees and for distant friends and family. With social media becoming ever… · Shared by 31, including @AlgoCompSynth@ravenation.club by znmeb, Chris Messina, Ryan Hoover, Thomas Power, Josh Elman
Intercom
The Next Chapter
4 min · · The Next Chapter for Intercom is about enabling our customers to use bots to accelerate growth at every stage of the customer lifecycle. Learn more about our vision for the future and the products we are building for it. · Shared by 25, including Johannes Lenz, Chris Messina
WIRED
Amazon Wants Alexa to Hear Your Whispers and Frustration
5 min · · Amazon announced new listening features for Alexa, part of a suite of upgrades to the voice assistant that will expand its ability to understand the world around it. · Shared by 16, including Chris Messina
Recode
I talked to Google’s Duplex voice assistant. It felt like the beginning of something big.
6 min · · But it’s not even close to ready for everyday use. · Shared by 16, including Chris Messina