UX, CX and all the rest
My Collection of useful links für creating good experiences. For user-, customer-, emploee- or any other experience
Collection by Arno Karrasch
Chatbots Magazine
Design Framework for Chatbots
6 min · · When I started designing chatbots for BEEVA almost a year ago, I applied some of my UX knowledge and did some unsuccessful research looking… · Shared by 4317, including Jose Luis Calvo, David Butler, Elia Palme, Rodrigo Prior, Leonard Enoch, Chris Messina, Yann “不停” Heurtaux ⏚ @shalf@mastodon.social, Grégoire Japiot 🌻, Mark Kaigwa, Lluís Codina, designshard, Robin Krieglstein, Dez S. Papp, Jesús Torres 👩💻, Niklaus Gerber, Chris Agro | Agrotising, ja hallo met kasper, #bottish, David Luescher, Vincenzo Tremonte
medium.com
Why Product Thinking is the next big thing in UX Design
7 min · · Life’s too short to build something nobody wants… · Shared by 1485, including Chris Messina, Tibor Martini 🇺🇦 @tibor@mastodon.social, Nando 💪🇦🇺🇦🇷, Oliver Pitsch, ThomNagy, Klaus Eck, Martin Recke, designshard, Moritz Meenen, Dominik Grolimund, Herbert Bay, Aleyda Solis 🇺🇦, Greg Meyer, Christoph Magnussen, Lailo, Thomas Power, Casey Smith, Marc Steffen, Scott Williams, Tris Hussey
Nielsen Norman Group
UX Mapping Methods Compared: A Cheat Sheet
8 min · · Understand similarities and differences among empathy maps, customer journey maps, experience maps, and service blueprints. · Shared by 1361, including Gabriele, Thomas Power, Stephanie A Kowalski, James Young, Mark Kaigwa, Fabrice Liut 🍌🥑😌, Bjoern Negelmann, Tillmann Allmer, Jonathan Kogan, Fabricio Teixeira, designshard, Greg Meyer, Grégoire Japiot 🌻, Nicolas Berg, AJ Ghergich, Klaus Eck, Nando 💪🇦🇺🇦🇷, von Moerenburgh, Katja Evertz, Mara Averick
GV
The Design Sprint — Google Ventures
5 min · · The sprint is a five-day process for answering critical business questions through design, prototyping, and testing ideas with customers. · Shared by 1240, including Mark Kaigwa, Tibor Martini 🇺🇦 @tibor@mastodon.social, Moritz Meenen, Thomas Power, Courtney Bolton ★, Kunal Bhatia, Tom Bruehwiler, David Luescher, Chris Messina, Grégoire Japiot 🌻, Zain Fathoni, Damian Madray, Aleyda Solis 🇺🇦, ThomNagy, Greg Meyer, Alex Barrera, Dominik Grolimund, Katja Evertz, John Zeratsky, Marko Saric
UX Collective
Design Better Forms
5 min · · Common mistakes designers make and how to fix them · Shared by 1126, including Christoph Janz 🇺🇦🎗🕊, Tibor Martini 🇺🇦 @tibor@mastodon.social, Chris Messina, Fabricio Teixeira, Dominik Grolimund, Mark Kaigwa, Courtney Bolton ★, Brent Summers, Matthias Sala, Greg Meyer, Luca Hammer, Casey Smith, Dennis Lembrée, Aleyda Solis 🇺🇦, Susan Weinschenk PhD, Alligator.io 🐊, Web Axe, Zain Fathoni, Parin Vachhani, Easy Chirp
Growth.Design
🧠Psychology of Design: 101 Cognitive Biases & Principles That Affect Your UX
7 min · · A complete list of cognitive biases and design principles with tons of examples, checklists and quizzes to help you improve your user experience. · Shared by 1071, including Oscar MacDonald, Neil Hart 💙, Tom Connor, Jansnet, Alberto, George Waititu, Matthias Lampe, Christian P. Stobbe, Ilia Markov, Álvaro Felipe, Chris Heilmann codepo8@toot.cafe, Courtney Bolton ★, Evan (he/him), Helmi, Zain Fathoni, Nir Eyal, Stef Walter, Stephanie A Kowalski, bouiboui, Victor Lee
Prototypr 👁️✨
The Most Important Rule in UX Design that Everyone Breaks
9 min · · In Product Design, and Possibly Life Management · Shared by 951, including Fabrice Liut 🍌🥑😌, Matthias Lampe, David Hellmann, Nick Floro, ThomNagy, designshard, Adrian Zumbrunnen, Dominik Grolimund, Josep M. Ganyet, Gabriele, Chris Love - PWAs 📳📱& SEO 🔎, tjalve, Zain Fathoni, Joe Germuska, Tim Herbig, Thomas Pleil, Erick Mazer Yamashita, Dez S. Papp, Amel Mehenaoui, Lluís Codina
medium.com
7 Practical Tips for Cheating at Design
7 min · · Improving your designs with tactics instead of talent. · Shared by 935, including Mark Kaigwa, Inkbot Design, Lluís Codina, Prof. Arun Kumar वाघचौरे, Nando 💪🇦🇺🇦🇷, Ha Duong, Greg Meyer, Nick Floro, tjalve, Rodrigo Prior, Aleksandra Wisniewska, Gabriele, HeyDesigner, Shane_potter, Herbert Bay, Dominik Grolimund, Mike Taylor, Steve Schoger, Bas Grasmayer, Josep M. Ganyet
medium.com
Creating Usability with Motion: The UX in Motion Manifesto
20+ min · · The following manifesto represents my answer to the question — “As a UX or UI, designer, how do I know when and where to implement motion… · Shared by 743, including Hampus Jakobsson, Lluís Codina, Will Hoag 🏔‼️, Brad Brooks, Mohamed Azazy, Melanie Deziel (she/her), Erick Mazer Yamashita, Stammy, Helmi, Mark Kaigwa, Curadoria | Update or Die!, designshard, Damian Madray, Tibor Martini 🇺🇦 @tibor@mastodon.social, Michael Schär, Casey Smith, Stephanie A Kowalski, Mike Taylor, Maarten Mieras, Scott Williams
Coach.me
Cognitive bias cheat sheet
16+ min · · Because thinking is hard. · Shared by 736, including Daron Larson, Esther Schindler, Kevan Lee 👋, Howard Getson, Hugo Amsellem, Ines Bieler, Gabriel Weinberg, Tris Hussey, Stephen C Sanders, Nir Eyal, Christopher Allen, Gabriele, Pat Kua, Ryan Boren, Courtney Bolton ★, Jane, Moritz Meenen, Rick Pastoor, David Cancel, Stowe Boyd
designedbycave.co.uk
The UX of LEGO Interface Panels
7 min · · Piloting an ocean exploration ship or Martian research shuttle is serious business. Let’s hope the control panel is up to scratch. Two studs wide and angled at 45°, the ubiquitous “2x2 decorated… · Shared by 466, including Tommy Walker, patrick h. lauke (redux) "Big Dog" #toryScum #cis, Chris Heilmann codepo8@toot.cafe, Esther Schindler, Alex Rainert 🤦🏻♂️, Gabriele, Stef Walter, Andy Cotgreave, Nadieh Bremer, Delaney McCaffrey, Jeff Atwood, Center Centre – UIE, feilding cage, Adrian Roselli (no blue check) 🗯, Val Head, Joe Germuska, Irene Au, Nils Hitze, Rafael Zeier, Sascha Venohr
checklist.design
Checklist Design - best UI elements for the best UX practice
· Checklist Design is a collection of best UI and UX you need to provide a complete, honest and rewarding experience for your users. · Shared by 287, including Linus Basig, Mike Davidson, Francesco Forconi, Jessel Sookha, Jesús Torres 👩💻, Rodrigo Noales, Kim Lawless, Simon07, Victor Lee, UX Design Weekly, Fawzi A. Baba-Ali, Vincenzo Tremonte, edi.fortini, Mohamed Azazy, David Teodorescu, Katja Evertz, Esther Schindler, Massimiliano Aroffo, Daniel Bentes, Hannah Milan
thehipperelement.com
UX Crash Course: User Psychology
3 min · · My mission for 2014 was to get more people started in User Experience (UX) Design. In January, hundreds of thousands of people did the original UX Crash Course and it was translated into Spanish,... · Shared by 286, including Tibor Martini 🇺🇦 @tibor@mastodon.social, Vincenzo Tremonte, Adrian🇨🇭, Stuart Chalmers, Casey Smith, Jonathan Kogan, Jonas Kamber, Jacob Jarnvall, almagentia369, Patrik Breitenmoser 🏌️♀️, Courtney Bolton ★, Lailo, Roberto Grossi, Matthias Lampe, Florian Hanke 🍎, ross, Dominik Grolimund, Shinmen Musashi, Sérgio Vieira, Dan Ariely
UX Collective
Stop calling these Dark Design Patterns or Dark UX — these are simply a**hole designs
6 min · · Have you noticed that lately some people are trying to coin the terms "Dark UX" or "Dark Design Patterns"? Not only that, but also trying… · Shared by 275, including Ian Lurie 🇺🇦 @ianlurie@mastodon.social, Merkstatt@troet.cafe 📯, Dennis Lembrée, Mobile Patterns, Esther Schindler, Sibylle Peuker, John Hues, Hans Bickhofe, Thomas Kaul, Julien Tanay, Christophe Jean, Dominik Grolimund, Chris {he, they} , Marc Wieland, Mattia Fregola 🤔, Rodrigo Prior, Bernhard Huessy, Kim Schläpfer, Clo Spaleniec, Alf Rehn
UX Myths
UX Myths
· UX Myths collects the most frequent user experience misconceptions and explains why they don't hold true. · Shared by 209, including Vincenzo Tremonte, Oscar MacDonald, Adham Dannaway, Max R. Scheer, Daniel Lawniczak, Niklaus Gerber, Jacob Jarnvall, Simone Corsi 💻🚀, Sérgio Vieira, Chris Peterson, Dominik Grolimund, edi.fortini, René Clausen Nielsen, Javi Cantón @javicanton@mas.to, Benoist Lawniczak, Mark Kaigwa, Bryan Onel, Benny Schudel, Oriol Farré, Sandro Strebel
Nielsen Norman Group
Proximity Principle in Visual Design
6 min · · Design elements near each other are perceived as related, while elements spaced apart are perceived as belonging to separate groups. · Shared by 201, including Stef Walter, Luca Longo, Nick Floro, Marius Bleuer, Johannes Dornisch, five5star // Design Graphique, Evan (he/him), Matthias Lampe, Stu Collett, mastodon.social/@renestalder, CSS Weekly, Val Head