Want to build a bot? If you are new to Conversational Design let me help. I've summarized my key learnings from studying language and conversation so you'll be ready to jump right into writing

Bad hires can be expensive for a company. Employees who do not fit the role you hired them for, no...

Six strategies to ensure your brand is continually improving. By Lotty Chudley, director of business transformation, AnalogFolk.

When tech companies follow a class-to-the-masses strategy, they run the risk of over-estimating how much the market wants whatever new thing the technology will make available to them. We may set out&

What’s more important for your website, traffic or conversion? We discuss the pros and cons of both. Find out which is better to focus on for you.

March 16th marks the first anniversary of my sobriety. I’ve been celebrating small victories measured first in weeks, then in months, but…