blog.uxchallenge.co
Turning user interview notes into design actions — my 5 step process
5 min · · After a round of user interviews, it is important to consider how the research findings are going to be consumed by other team members so… · Shared by 32, including Clemens, Marin Lorant, James Young
lookback.io
Understand users with Lookback
2 min · · Remove the guesswork. Easily capture your users' experiences and make your product better. · Shared by 214, including Dominik Grolimund, Kim Lawless, blinch, Patrik Breitenmoser 🏌️♀️, Linus Basig, Jacob Jarnvall, Mark Kaigwa, Philipp Laurim, Tatjana Nebel, Courtney Bolton ★, vedi.eth {313}, Eckart Burgwedel, Ivan Degtyarenko, Jay West, Davo ⚡, Inurfacesuka Дедечка, Matthias Lampe, uri, Victor Tolosa, Bernhard Huessy
medium.com
Never Ask What They Want — 3 Better Questions to Ask in User Interviews — User Research
7 min · · Wouldn’t it be so easy if users just told you want they wanted? Nope. · Shared by 318, including Mark Pitman, mar, Dez S. Papp, Fabricio Teixeira, Niklaus Gerber, Remo Uherek, Andreas Von Gunten, Tom Howard ✈️ 🇺🇸 NYC BOS DC SF CHI FL, Bertrand Maltaverne, blinch, Philip Stehlik, Christian P. Stobbe, Antonio García, Dominik Grolimund, almagentia369, Thomas Telandro, Thomas Pleil, Mark Kaigwa, 📁𝐦𝐫𝐯𝐧, Andreas Spiegler
Nielsen Norman Group
When to Use Which User-Experience Research Methods
10 min · · 20 user-research methods: where they fit in the design process, whether they are attitudinal or behavioral, qualitative or quantitative, and their context of use. · Shared by 568, including Cameron Yick ~ @hydrosquall@vis.social on mastodon, James Young, René Clausen Nielsen, Chris Calo, Steve Portigal 🇨🇦🇺🇸, designshard, Dominik Grolimund, Philippe Gauvin, Bertrand Maltaverne, Christian P. Stobbe, edi.fortini, Courtney Bolton ★, John Cutler, AJ Ghergich, David Butler, Tim Herbig, Mark Kaigwa, Mark Pitman, Mohamed Azazy, Thomas Power
UX Planet
A Beginner’s Guide To User Journey Mapping
4 min · · ‘How do people actually use our product?’ is a fundamental question that every product creator must answer. In order to answer this… · Shared by 41, including Marin Lorant, Mark Kaigwa, Thomas Pleil, Nick Babich, Tom Connor
medium.com
Better Questions for Better Design Feedback
· You’ve presented your design to the project team. Now what? · Shared by 15, including Marin Lorant, Andy Budd, Oscar MacDonald
producttalk.org
Why You Are Asking the Wrong Customer Interview Questions
9 min · · I recently asked a woman what factors she considered when buying a new pair of jeans. She didn’t hesitate in her answer. She said, “Fit is my number one factor.” That seems reasonable. It’s hard to… · Shared by 43, including Nir Eyal, Andreia Costa 🇵🇹, Teresa Torres, Christina, Dominic Huang, Marin Lorant, Philippe Gauvin
medium.com
The User Researcher’s Field Guide to Psychology
6 min · · Check the requirements for most user research jobs and you’ll see that they often ask for a background in psychology or behavioural… · Shared by 11, including Cam, Marin Lorant
Nielsen Norman Group
User Interviews: How, When, and Why to Conduct Them
12+ min · · User interviews have become a popular technique for getting user feedback, mainly because they are fast and easy. Use them to learn about users’ perceptions of your design, not about its usability. · Shared by 57, including Damien Van Achter, Stephanie A Kowalski, Quim, Oscar MacDonald, hiten.eth, Brain Traffic, Marin Lorant, Andreia Costa 🇵🇹, Ben Tossell, Tim Herbig
Nielsen Norman Group
From Research Goals to Usability-Testing Scenarios: A 7-Step Method
12+ min · · Developing goals for a usability study, deciding what to test, and crafting user scenarios can be challenging. This method makes the process straightforward. · Shared by 17, including Marin Lorant
vimeo.com
Just Enough Research by Erika Hall—An Event Apart Video
· Every product, service, or interface we design in the safety and comfort of our workplaces has to survive and thrive in the real world. This means countless strangers… · Shared by 14, including Andreas Bossard, Jay West, Marin Lorant
medium.com
Research Questions Are Not Interview Questions
6 min · · (You can’t just ask people what you want to know. Sorry.) · Shared by 77, including Ethan Anderson, Stef Walter, James Young, Tim Herbig, Ian Lurie 🇺🇦 @ianlurie@mastodon.social, Patrick Sanwikarja, Esther Schindler, Kat, Andy Budd, Dana Chisnell 💪🏼💻🗳🇺🇸, Andreia Costa 🇵🇹, laugri, Marin Lorant, Brain Traffic, zeldman
medium.com
The 9 Rules of Design Research
10 min · · Lately, I’ve noticed a lot more ambient enthusiasm for research among both early stage start-ups and established organizations. Businesses… · Shared by 161, including Teresa Torres, Amy Jo Kim, Mohamed Azazy, Mark Kaigwa, Andreia Costa 🇵🇹, Christian P. Stobbe, von Moerenburgh, Michelle Boisson, designshard, Claus Heller 🇺🇦, Cam, Marin Lorant, Oleg Baskov, Jeeva Vijay Prasath, Lluís Codina, Tom Connor, Albina Cholak
Nielsen Norman Group
Task Scenarios for Usability Testing
7 min · · Guidelines for usability test tasks: engage participants by writing task scenarios that are realistic, encourage an action, and don't give away how the interface should be used. · Shared by 14, including Marin Lorant
Nielsen Norman Group
First Rule of Usability? Don't Listen to Users
6 min · · For good UX, watch what users do, not what they say. Self-reported claims and speculations about future behavior are unreliable. Users do not know what they want. · Shared by 20, including Marin Lorant, Marcus Kuhn, Stefan Weber