Philip JunkerI find it unbelievable that a company like fb couldn't achieve an automation of more than 30% of all requests. In my opinion that shows how hard it is to achieve an artificial intelligence that goes beyond a single specialized task.
Joerg KornerThere is another reason. The dominance of google and facebook. 80% of referral traffic comes from those two companies. Every startup somehow ends up paying a "tax" to them. This throttles innovation.