Data and analytics leaders are driving digital transformation, creating monetization opportunities, radically improving customer experience and reshaping industries. The time is right for them to…

Fake news headlines like this can cause investors and others to drive retailers to make less than optimal decisions that will imperil the future.

EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00 As companies seek differentiation, competition will grow fiercer to partner with the right companies across industries. This complimentary webinar will provide real world examples and guide you through the framework to scale initiatives that

Customer expectations of chatbots have increased. A well-designed and integrated chatbot can improve the customer experience and customer engagement while meeting these rising expectations. In this…

As audiences demand relevant and personalized content from brand engagements across channels and devices, marketing leaders are growing their content marketing operations as a result. According to…

Gartner's artificial intelligence (AI) capabilities scanned 100+ publications to find the 2 most hyped consumer trends for 2019. This report helps strategy leaders make sense of the hype surrounding…

Learn best practices from organizations who have experience implementing the Internet of Things (IoT). In this complimentary webinar, we reveal a mix of recent high-impact Gartner IoT Strategic…

Most popular blog posts from my Gartner blog during the past month were: Our Security Orchestration and Automation (SOAR) Paper Publishes (SOAR research) – for some reason, this paper keeps sitting on…

Finance leaders are increasingly asked to do more with less. This pressure leads many finance functions to undergo a finance transformation. Gartner offers unparalleled expert advise, insights, data,…

Why product marketers need a strategy to move from a mindset of customer acquisition to customer success.

Strategic technology trends have significant disruptive potential over the next 5 years. You must examine your business impacts of these trends and appropriately adjust investments, business models…

CIOs need to understand the disruptive power of quantum computing and potential applications in AI, machine learning and data science.

A few weeks back, a post in my stream led me to an article called “The Power of Thought: How Critical Thinking Can Help Your Business” at the Knowledge@Wharton Web site. The article is an interview…

Digital disruption poses a constant threat, but also creates a constant opportunity. In this live video interview-style webinar, Tamara McCleary, CEO of Thulium, Keynote Speaker, Futurist, and Top 1%…

CIOs must establish a culture of proactive IT cost optimization to strengthen their position with their CEO and stakeholders.

Customer experience (CX) is not the just CRM rebranded, and this is something which is often misunderstood in the marketplace. Some of that is likely due to providers renaming their CRM solutions to something CX-related, some of it is because both start with “C,

In this episode, Gartner analyst Tina Nunno describes how CIOs can say no to projects, without damaging relationships.

Our increasingly complex sales environment makes well-executed account planning a critical lever for retaining and growing business with customers. Still, many companies struggle to drive effective…

Gartner Security & Risk Management Summit 2019 is coming soon and here is my traditional blog post summarizing my speaking at this upcoming event (Washington, DC, June 17-20, 2019). “Outlook of…

Gartner Says Global IT Spending to Grow 1.1 Percent in 2019 #GartnerTGI #IT #AI

CIOs must continuously describe and promote complex, complicated and technical concepts as they attempt to inspire and engage, only to face confusion and resistance. By adapting their communication…

29% of CIOs in the #DACH region regard #digital initiatives as their top business priority, according to a global survey by Gartner, Inc. #GartnerCIO

I generally hate blog posts and articles that suggest there is a single trick, hack or tip that can change your world. (I swear if I see one more headline promising the one habit that can turn me into…

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust…